Cybersmart - accounts for different "circuits"

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.geek

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Do these accounts e.g. 3 Gig CAP on 192/64 Kbs Circuit really run at those speeds? If so, how is this implemented?

I'm interested to know if for example someone is using a 192k account on a DSL 384 line, if their speeds are throttled?

Thanks!

Edit: Whats the deciding factor between the "General ADSL" and "ADSL ISP" forums? :D
 
Last edited:
.geek said:
Do these accounts e.g. 3 Gig CAP on 192/64 Kbs Circuit really run at those speeds? If so, how is this implemented?

I'm interested to know if for example someone is using a 192k account on a DSL 384 line, if their speeds are throttled?

Thanks!

Edit: Whats the deciding factor between the "General ADSL" and "ADSL ISP" forums? :D
Click to expand...

You pay for the circuit you have - so if you have a 384 line, you pay the 384 price. I had to send a copy of my Telkom invoice, because of some Telkom-up ( :D ) on Telkoms system.
 
Yeah, but are your upload/download speeds throttled if you buy a 192k account and have for example a 384k line? Just curious as I don't see any of the other ISP's doing this.
 
.geek said:
Yeah, but are your upload/download speeds throttled if you buy a 192k account and have for example a 384k line? Just curious as I don't see any of the other ISP's doing this.
Click to expand...

You misunderstand me. You cannot get the 192 option if you have a 384 line. Your line speed determines the package you MUST get.

If you have a 384 line, you MUST(!) get the 384 package.
 
and what happens when u change line options? they would not have a clue that you have done that :)
 
lucifir said:
and what happens when u change line options? they would not have a clue that you have done that :)
Click to expand...

probably not!

I would prefer an option whereby they enforce a limit, rather than use line speed, as I only use my Cybersmart account for surfing and small web downloads- use my IS account for downloading.
 
when i signed the contract i remember one of the conditions were that if you upgrade your line they will automatically upgrade your subscription...not sure how/if they enforce this...
 
Moederloos said:
You misunderstand me. You cannot get the 192 option if you have a 384 line. Your line speed determines the package you MUST get.

If you have a 384 line, you MUST(!) get the 384 package.
Click to expand...

Thanks. But as has been mentioned in a few other posts, how will the ISP know what speed your line is?
 
telkomsuig said:
when i signed the contract i remember one of the conditions were that if you upgrade your line they will automatically upgrade your subscription...not sure how/if they enforce this...
Click to expand...

What account do you have and which DSL package do you have? Is it definately restricted based on your account type?
 
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