Cybersmart Lightspeed FTTH

Zaxion

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Dec 14, 2009
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Location
Pretoria ( Centurion )
Hi Guys,

So we finally have proper Fibre coverage according to the map on the Cybermart Page :D,
Now does anyone have any experience or feedback regarding Cybersmart's Offering ? Personally looking at the 20MB to start off with.

What's the overall experience like ?

and the most important question any kind of idea what the limit is on the uncapped ? not a beast with downloads in general, but would atleast like to do 200GB's (Streaming / Downloads) a month.

Also any experiences with MMORPG's average ping's and such would be appreciated!
 
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there coverage is not actual coverage... that is what they are aiming to cover... then you call and they tell you you need to get 46k pm worth of sign ups before they will install for you... and thats on a 24month contract...

Been through it with them... they want you to do their work
 
there coverage is not actual coverage... that is what they are aiming to cover... then you call and they tell you you need to get 46k pm worth of sign ups before they will install for you... and thats on a 24month contract...

Been through it with them... they want you to do their work

they will pay you commission (around 5%) for getting them the sign ups for as long as the sign ups pay them, so on R46k you looking at R2300pm
 
The ****ter with this whole thing is the 24 month contract.

In general in my area people are keen, till you mention the 24 month commitment.
 
Sheesh, Is it really such a bad ordeal ?
I Stay in the Wierdapark - Centurion area, not sure what the uptake is yet around here yet though.

But I was kind of under the impression that if your area is covered, then you only need to pay the standard ~R2000 installation fee for to connect it to your house.
 
But I was kind of under the impression that if your area is covered, then you only need to pay the standard ~R2000 installation fee for to connect it to your house.

Call them and ask, if there are cables right outside your house then you're sorted.
 
Most of these fibre providers run on the Dark Fibre Africa Backbone.

Then in some cases, people like Vumatel will do the last mile, but Dark Fibre africa has also now started doing this.

Cybersmart, Afrihost, Webafrica, Mweb are just the breakout bandwidth providers. The only thing they own is the routers and equipment in their datacentre. They provide bandwidth, thats it.

its actually better that way, give you choices as the bandiwdth bottleneck on Fibre is not on the last mile or backhaul. its the breakout bandwidth.
 
As an ISP they suck. I don't suppose they own the fibre.

it depends where you are I guess, for four years I struggled to get an ISP to supply my building with internet, only Cybersmart came to the party, not only have I now access to the fastest internet in SA, I'm probably paying the least for it as well.

so from my perspective all other ISPs suck
 
I just shot them an email to find out if we actually have fibre in the area (I also fall within their "coverage"), and if we do then what are the costs involved.
 
I just spoke to them now. A fiber line is in our street, only requirement is a 10 household sign up.
 
I emailed them weeks ago, took 6 weeks to reply to me only to once again confirm my address which is in their listed coverage zone but the fibre line actually doesn't run off from the main line yet. So they want me to go find a bunch of other people to sign up for it and then still lock me in for a contract. I have Telkom outside my house so I've just gone that route with WA.

I also found 3 places that contradict the prices / requirements on the Cybersmart website and when I queried that with them they gave me a different price for installation and per month. So not going to trust them ever!
 
As an ISP they suck. I don't suppose they own the fibre.

DFA normally owns the network.

Most of these Fibre projects are sub contract on sub contract. One company does route building. another for DP (distribution point). another for actual Fibre pull. another to do splicing. another to do routing and networking. Then infrastructure to your home is another company. if everyone adds there 10% markup it is a big number end of the day. Then ISP gives you an SLA agreement of 99% uptime. That means redundancy (switches; UPS; expensive routers). And thats all without planing phase.

This is why they dont own it themselves. It is very very expensive to do proper Fibre.
 
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