Cybersmart - USELESS SUPPORT

jezzad

Well-Known Member
Joined
Jan 2, 2013
Messages
356
If there is a Cybersmart OP on this forum please can you contact me or get in touch?

I have been mailing your accounts department for 3 weeks with no answer to my question. I have tried calling your support desk and the guy I spoke to blew my mind with his arrogance and attitude.
 

Anthro

Expert Member
Joined
Jun 13, 2006
Messages
2,358
Good luck.
I've had similar issues - ticket(s) opened more than 4 months ago - zero response.
 

jezzad

Well-Known Member
Joined
Jan 2, 2013
Messages
356
Sent a final mail and included Laurie in it and he replied this morning. Im having fibre related billing issues. Hopefully he is able to sort it out.
 

jezzad

Well-Known Member
Joined
Jan 2, 2013
Messages
356
Issue finally resolved, three / four weeks of back and forth arguments and becoming “that person”
 
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