Cybersmart - USELESS SUPPORT

[jezzad]

If there is a Cybersmart OP on this forum please can you contact me or get in touch?

I have been mailing your accounts department for 3 weeks with no answer to my question. I have tried calling your support desk and the guy I spoke to blew my mind with his arrogance and attitude.

 

[Anthro]

Good luck.
I've had similar issues - ticket(s) opened more than 4 months ago - zero response.

 

[jezzad]

Sent a final mail and included Laurie in it and he replied this morning. Im having fibre related billing issues. Hopefully he is able to sort it out.

 

[jezzad]

Issue finally resolved, three / four weeks of back and forth arguments and becoming “that person”