I have a new Internet connection via DSL, using Telkom's service (as ISP), but cannot connect. After two days of chasing Telkom support, they tell me they can't help me - and the problem lies with the DSL-604+ router.
The ADSL light on the router is on, flashes every so often....
Using the D-Link "Multi PVC" settings, I can see I'm logged in - under PPP Information, it gives me an IP address, a gateway address, and it says "Connected".
But I can't actually access the Internet/browse/download etc. And Telkom says they can see I'm connected from their side.
I've copied a bunch of relevant-looking info below; what could the problem be?
Multiple PVC
Existing Entry 1
Index Item Name Interface VPI VCI Encapsulation
1 ISP1 ppp_device 8 35 PPPoE LLC
Line condition
Protocol ADSL State Showtime
Data Path Fast
Operation Mode G.DMT
Downstream Upstream
Line Status ADSL Link Speed 2048 kbps 512 kbps
SNR 15.5 dB 6.0 dB
ATEN 45 dB 20 dB
Line Error ADSL layer FEC 0 0
CRC 208 0
ATM layer HEC 58 0
Frame Counter 87 111
Summary as follows:
Multiple PVC
Index Item Name Interface VPI VCI Encapsulation
1 ISP1 ppp_device 8 35 PPPoE LLC
IP Address Configuration IP Address 192.168.0.1
Subnet Mask 255.255.255.0
Proxy DNS enabled
Get DNS IP automatically enabled
DNS Server IP 196.25.255.34
DHCP Configuration enabled
UPnP State enabled
NAT Configuration disabled
DMZ State disabled
IP Filter State disabled
Date / Time disabled
Event Log enabled
Remote Administration Access disabled
Wireless Configuration WEP State Disabled
Access Control Disabled
Runtime Routing Table
Index Item Name Subnet Gateway Interface Metric
1 ethernet 192.168.0.0/24 0.0.0.0 ethernet 1
2 ppp_device 165.165.131.0/24 0.0.0.0 ISP1 1
3 ppp_route 0.0.0.0/0 165.165.128.1 ISP1 1
Diagnose
ADSL Line Pass
PPP Test Pass
ISP Connection Test Pass
DNS Test Pass
The ADSL light on the router is on, flashes every so often....
Using the D-Link "Multi PVC" settings, I can see I'm logged in - under PPP Information, it gives me an IP address, a gateway address, and it says "Connected".
But I can't actually access the Internet/browse/download etc. And Telkom says they can see I'm connected from their side.
I've copied a bunch of relevant-looking info below; what could the problem be?
Multiple PVC
Existing Entry 1
Index Item Name Interface VPI VCI Encapsulation
1 ISP1 ppp_device 8 35 PPPoE LLC
Line condition
Protocol ADSL State Showtime
Data Path Fast
Operation Mode G.DMT
Downstream Upstream
Line Status ADSL Link Speed 2048 kbps 512 kbps
SNR 15.5 dB 6.0 dB
ATEN 45 dB 20 dB
Line Error ADSL layer FEC 0 0
CRC 208 0
ATM layer HEC 58 0
Frame Counter 87 111
Summary as follows:
Multiple PVC
Index Item Name Interface VPI VCI Encapsulation
1 ISP1 ppp_device 8 35 PPPoE LLC
IP Address Configuration IP Address 192.168.0.1
Subnet Mask 255.255.255.0
Proxy DNS enabled
Get DNS IP automatically enabled
DNS Server IP 196.25.255.34
DHCP Configuration enabled
UPnP State enabled
NAT Configuration disabled
DMZ State disabled
IP Filter State disabled
Date / Time disabled
Event Log enabled
Remote Administration Access disabled
Wireless Configuration WEP State Disabled
Access Control Disabled
Runtime Routing Table
Index Item Name Subnet Gateway Interface Metric
1 ethernet 192.168.0.0/24 0.0.0.0 ethernet 1
2 ppp_device 165.165.131.0/24 0.0.0.0 ISP1 1
3 ppp_route 0.0.0.0/0 165.165.128.1 ISP1 1
Diagnose
ADSL Line Pass
PPP Test Pass
ISP Connection Test Pass
DNS Test Pass