dashboard sluggish

[dirty bastard]

I have just completed a clean install of windows and reinstalled the dashboard, but it is really sluggish! clicking on the internet link takes ages to load the browzer, but the shortcut loads instantly and the bandwidth monitor is delayed the iburst terminal seams to give more accurate figures!

Very irritating as i would like to see what speeds i am getting!

anyone have any suggestions?

 

[iBurst]

Please try https://iburst.co.za/default.aspx?link=short_speedtest

This will give you a more or less indication of your current speeds.

If it is like your capped, switch off your device for 10 minutes and reconnect. This appears to solve that provisioning issue.

Thanks for the report.

 

[dirty bastard]

not the speed that is the problem it is the dashboard displaying the right speed like it used to!
just seems like there is a lag when the dashboard is conected. like when you move the dashboard around the screen it takes a few seconds to move. it never did that.

powered down the modem still the same!

oh yeah thanks for the extra 250mb!

 

[iBurst]

Could be a bad installation of the Dashboard. Reinstall and see if it continues its bad behaviour.

Thanks

 

[dirty bastard]

tried repair install didnt work, then uninstalled and reinstalled.

still the same.

 

[iBurst]

Hi there

I have asked the iBoss guys to check it out.

Could be a glitch from our side.

Thanks for the update.

 

[krono9]

Shaun, my dashboard hasnt been showing my usage for the past 2 months almost.. is this still supposed to be like this? My dad has his own Iburst and has the same problem..? I have Vista and he has XP Prof and it did work before..

 

[iBurst]

As reported above. I have reported this to the iBoss team and I am awaiting feedback.


Thanks

 

[dirty bastard]

i downloaded the dashboard from the iburst site but did not help!

dashboard does not show data and the data usage on the website is incorrect.

 

[iBurst]

Thanks Dirty-Bastard for the update.

Do you get daily mails regarding your bandwidth status?

 

[dirty bastard]

i don't really use the iburst email although when i tried to log in i get an error message: you must be logged in to see this page!

 

[krono9]

Is the dashboard supposed to be working yet? I still cant see my usage? same with my friend on his dashboard...

 

[iBurst]

Hi guys

Let me get an update later this morning on the three reporting mediums. Dashboard, Emails and Website.

Thanks

 

[iBurst]

Hi guys.

When logging into the bandwidth section of the website you might be presented with a screen with no values. We are aware of this. Please press CTRL F5 to refresh.

The bandwidth on the website and daily mails are correct.

Still checking with the dashboard.

 

[krono9]

Any news on dashboard?

 

[iBurst]

Hi all.

There was a glitch this morning which is hopefully resolved by 11h00.

Dashboard should then be OK.

Let me know if you experience any issues.


Thanks