Data bundle expiry illegal

[troyswife]

Hi Captain-Justice,

I would like to champion your cause...my cause too really. I noticed today that MTN have changed their *141*0# recharge option to say that it expires within 60 days. I've always thought it was 6 months. I contacted the call centre and the consultant was coldly adamant that it's always been like that.

I started completing the complaint form, but there's a section requesting the company details - company being MTN I presume. Can you send me the details?

Thanks

 

[rubber_otter]

****ing vodacom...

 

[rubber_otter]

Good luck. Let's all bend over together. I have lube. Let's hope it doesn't expire.

http://www.techcentral.co.za/data-expired-tough-luck-operators-say/41616/

 

[Captain-Justice]

Hi Captain-Justice,

I would like to champion your cause...my cause too really. I noticed today that MTN have changed their *141*0# recharge option to say that it expires within 60 days. I've always thought it was 6 months. I contacted the call centre and the consultant was coldly adamant that it's always been like that.

I started completing the complaint form, but there's a section requesting the company details - company being MTN I presume. Can you send me the details?

Thanks

MTN Group contacts
PHYSICAL ADDRESS
MTN Group Limited
Innovation Centre
216 14th Avenue
Fairlands

POSTAL ADDRESS
Private Bag 9955
Cresta
2118
South Africa

CONTACT DETAILS
Landline:+27 11 912 3000

 

[ProfJoe]

Hi,

You wouldn't happen to have the same details for Vodacom? They have so much contact info I don't know which would be most appropriate and will sure as hell submit the exact same complaint!

tx Joe

MTN Group contacts
PHYSICAL ADDRESS
MTN Group Limited
Innovation Centre
216 14th Avenue
Fairlands

POSTAL ADDRESS
Private Bag 9955
Cresta
2118
South Africa

CONTACT DETAILS
Landline:+27 11 912 3000

 

[Captain-Justice]

Hi,

You wouldn't happen to have the same details for Vodacom? They have so much contact info I don't know which would be most appropriate and will sure as hell submit the exact same complaint!

tx Joe

Vodacom Corporate Park, 082 Vodacom Boulevard, Vodacom Valley, Midrand, Gauteng