Data bundle expiry query.

B

badtrev

Senior Member
Joined
Oct 6, 2009
Messages
902
Reaction score
101
I have a data bundle with Vodacom that expires on the 23 of July. Now is that 00:01 on the 23rd or is it 23:59 on the 23rd when it will expire?

Who has the answer? Thanks.
 
If I deactivate a 1GB recurring data bundle this month, will the left over data still carry over to end November or must i use it up by end October?
 
rph72 said:
If I deactivate a 1GB recurring data bundle this month, will the left over data still carry over to end November or must i use it up by end October?
Click to expand...

mmmmm dont quote me, but I think you have to use it by the end of October. Will look into it a bit more when I can, but that is how I remember it working.
 
Ockie said:
mmmmm dont quote me, but I think you have to use it by the end of October. Will look into it a bit more when I can, but that is how I remember it working.
Click to expand...

Thanks Ockie. Thing is, I tried to cancel my 500MB recurring bundle & activate a 1GB recurring bundle on Sunday/Monday via the android app before month end thinking I would be getting prorated data. This didn't happen & come yesterday the 1GB bundle wasn't available. Called the call centre and eventually it was manually activated. Shortly thereafter a 500MB once off was activated. I didn't ask for this 500MB & requested the call centre to reverse it as I didn't ask for it.

If they do not reverse it, I will have too much data & would like to spread it over 2 months.

Oops, I quoted you. :p
 
rph72 said:
Thanks Ockie. Thing is, I tried to cancel my 500MB recurring bundle & activate a 1GB recurring bundle on Sunday/Monday via the android app before month end thinking I would be getting prorated data. This didn't happen & come yesterday the 1GB bundle wasn't available. Called the call centre and eventually it was manually activated. Shortly thereafter a 500MB once off was activated. I didn't ask for this 500MB & requested the call centre to reverse it as I didn't ask for it.

If they do not reverse it, I will have too much data & would like to spread it over 2 months.

Oops, I quoted you. :p
Click to expand...

How it works with recurring bundles is as follows. If you already have lets say a 500meg recurring bundle active on your line, and decide to replace it with a 1gig recurring data bundle, then the change will only happen beginning of the next month. No pro rata. If you dont yet have a recurring data bundle, and activate one, then that bundle will be allocated pro rata for that month and be allocated fully beginning of the following month. Once off bundles always gets activated fully and no pro rata.
 
Ok, thanks, but how did the 500meg once off get activated in all this??

When I called the call centre on Monday they offered to activate a once off bundle as my 500meg was depleted. I declined & advised that I will make use of wifi until the new month.

Hopefully this 500meg once off will be cancelled soon.
 
rph72 said:
Ok, thanks, but how did the 500meg once off get activated in all this??

When I called the call centre on Monday they offered to activate a once off bundle as my 500meg was depleted. I declined & advised that I will make use of wifi until the new month.

Hopefully this 500meg once off will be cancelled soon.
Click to expand...

nommer asseblief.
 
Ockie said:
Had a look, and I dont see a 500meg once off bundle activated this year. Last time a 500meg once off bundle was activated that I can see on the scratchpad was December 2014.
Click to expand...

Strange, this is what I see when I log in to myvodacom:

vodacom.PNG
 
Ockie said:
That is mighty strange. Had a look on the account scratchpad now also seeing that you have 3 lines, and perhaps it was activated on another line, but nothing on there either.
Click to expand...

The screen capture is Detailed balances for <mynumber> only.

At the moment I only have 2 numbers, the other one ending in ...95.

I ported a number ending in ...88 to Telkom a few months ago when I got my S6 Edge.
 
When I go to Balance Details on the Android Apps, I see all 3 Bundles (200mb Smart S + 1GB + 500mb)

This is what I see when I go to Manage Bundles. The 1GB isn't there. The 200mb is part of the contract & will not show.

Screenshot_2015-10-02-10-34-04.jpg
 
rph72 said:
Can you see how the 500mb once-off was activated?
Click to expand...

mmmmm yes I can. This is very strange. I cant see that you have been billed for it or where it was activated or by whom. There is just no activation or billing record for this. Seems you might have scored a freebie? :confused:
 
Ockie said:
mmmmm yes I can. This is very strange. I cant see that you have been billed for it or where it was activated or by whom. There is just no activation or billing record for this. Seems you might have scored a freebie? :confused:
Click to expand...

A freebie from Vodacom :wtf::wtf:






:D


Will check my next statement, thanks.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X