Deaf customer issue with Car Insurance

[spiderkzn]

Just for serious side of note that affect customer especially the Deaf people.

I'm planning to buy new car next month, so First thing I'm looking for Car Insurance Quote. As I submit detail on Insurance form (not want mention name) and did add the comment to please communicate by email because I'm "Deaf" which it will easier for me to communicate without phoning.

while ago I got few missed call, google this number that found out it from Insurance. I wonder did the staff can read my comment properly? or they phone straightaway without read comment?

 

[SauRoNZA]

Yup, nobody bothers to actually read your query.

Have the same problem with my old man and anything remotely related to admin or contract dramas where they simply won't deal via email repeatedly even though it's impossible to speak to him.

Try my broker PCFA (.co.za) I've never ever needed to deal with them on the phone and have done absolutely everything via email.

 

[Pitbull]

Just for serious side of note that affect customer especially the Deaf people.

I'm planning to buy new car next month, so First thing I'm looking for Car Insurance Quote. As I submit detail on Insurance form (not want mention name) and did add the comment to please communicate by email because I'm "Deaf" which it will easier for me to communicate without phoning.

while ago I got few missed call, google this number that found out it from Insurance. I wonder did the staff can read my comment properly? or they phone straightaway without read comment?

What type of insurance you looking for? Vehicle and house contents? If so, drop me a PM. I will get someone to assist you via e-mail.

 

[Beachless]

+1 for a broker, dealing with call centers is a bit of a loss a broker will be more personal.

 

[Magnum]

Just for serious side of note that affect customer especially the Deaf people.

I'm planning to buy new car next month, so First thing I'm looking for Car Insurance Quote. As I submit detail on Insurance form (not want mention name) and did add the comment to please communicate by email because I'm "Deaf" which it will easier for me to communicate without phoning.

while ago I got few missed call, google this number that found out it from Insurance. I wonder did the staff can read my comment properly? or they phone straightaway without read comment?

Its not only insurance brokers....NOBODY READS! I wonder sometimes why I even bother to add the ocean of paragraphs to my request as it is always ignored in any case...