Dear valued customer..........

[ama-zing]

I am now sick and tired of this , I have been trying for days to get an answer on my order. Here is a copy and paste of my last post.
"I have the same issue . Did the credit check stuff, had the first payment deducted etc etc etc.
Phoned today - my five days have expired and no reference number, no courier , no feedback, and get told there is a problem with the computer and my order hasn't been processed yet? Not impressed at all . I am seriously considering cancelling this whole deal and going elsewhere"
I have messaged the man - Telkom Mobile - no answer I have phoned telkom and let me just say - If I hear Ralph saying "Dear valued Customer.........." once more I will go ape... Can anyone advise me who to contact?

 

[upup]

So you ordered a phone over the phone. I did this once, then you tell them you want a blue one, and they don't have stock. They will wait till the stock arrives. You need to get a number where to phone them with a ref.

They are not telkom, but some private company.

 

[ama-zing]

So you ordered a phone over the phone. I did this once, then you tell them you want a blue one, and they don't have stock. They will wait till the stock arrives. You need to get a number where to phone them with a ref.

They are not telkom, but some private company.

They have stock , that was confirmed. They still haven't given me my reference number - nothing has been processed but my money has been taken weeks ago

 

[RichardG]

Don't ever do telephonic orders ever.. rather go into a branch and if stock is available then sign.. I have seen a lot of complaints on hellopeter whereby people sign up for contracts in store or online. The consultant will phone and say some story there was a mess up with delivery etc.

This principal of theirs must stop. The consultants are working on a commission they get paid.

 

[upup]

They normally tells you that if you sign now, the special is available. They don't want to give you chance you investigate or sleep over the deal.