December billing debited R100 short

[Vis1/0N]

I am on Internet promo 5 and have not upgraded as yet so presume I am now on month to month at R199 and I also have a smartphone contract as well.

I have been debited R100 short this month and don't know of this is an error or some xmas relief to be offset next month.

Any similar experiences or notifications?

 

[rodga]

I have been billed extra on my voice contract. 24 months are up and now the 5gb data I'm being charged for. They said someone will call me in the beginning of the month to reverse charges and upgrade, but I haven't got a call yet...

 

[Park@82]

I have been billed extra on my voice contract. 24 months are up and now the 5gb data I'm being charged for. They said someone will call me in the beginning of the month to reverse charges and upgrade, but I haven't got a call yet...

They did the same to me after I upgraded - they just kept the 5gb going and charged me for it. It was reversed in the end though.

 

[rodga]

K cool, did u upgrade? How many months did they overcharge?