Degraded Signal

[RVFmal]

Is anyone else experience degraded signal off of the Olivedale and surrounding towers?

For the past 3 weeks our signal has gone from a consistent 5 bars to fluctuating between 2 and 4. At times we lose it completely.

Using a Desktop UTD with a roof antenna (iBurst sourced).

 

[iBurst]

Hi there

Please do a visual test of the antenna to see if there is any external damage.

If you cannot find anything I will send one of my guys to find the issue.

Let me know.

 

[RVFmal]

Hi there

Please do a visual test of the antenna to see if there is any external damage.

If you cannot find anything I will send one of my guys to find the issue.

Let me know.

Definitely no damage to the aerial that I can see. Have checked the cable as well and no kinks or breakages. What is the lifespan on these flat panel aerials? Have had it for about 3 odd years and really in no position to replace it at the moment.

 

[iBurst]

Should be ok.

Mail me your contact detail and user name. I will arrange a techie to do a on site investigation.

Thanks

 

[iBurst]

Hi RvMal

What was the outcome of your site visit?

 

[bex.cpt]

I have had the worst day with Iburst. was down for a hour and now its up and it totally SUCKS

 

[RVFmal]

Hi RvMal

What was the outcome of your site visit?

He feels that I need to get a longer mast to install the antenna on so as to get better LOS to the tower.

Whilst this could possibly work, I do not understand how the signal could have degraded to the point that it has when it used to be semi-decent from where the antenna is installed at present.

In any event I will purchase a longer mast and re-install. Will advise if the signal strength increases once done.

 

[iBurst]

Great

Cant wait to see the difference.

Could you perhaps get me before and after speed tests?

Thank you

 

[RVFmal]

You and me both. Last time I crawled, it was in the navy during basics and I much prefer high speed movements.

Will take tests this evening and then after re-installation and alignment. Hopefully it will resolve the issue.