Dell Monitor Problem

[Fox1]

So I switched on my monitor this morning and I noticed there's one LED/Pixel stuck on bright against a white background. Any idea what's the real issue here and how it can be fixed? I've attached a pic of the fault.

 

[gfmalan]

Had same issue, Dell replaced my monitor next business day.

 

[Fox1]

Thanks. Do you have any contact info for Dell?

 

[gfmalan]

Dell (011) 709-7700
Have your serial number ready

 

[Fox1]

Dell (011) 709-7700
Have your serial number ready

Thanks very much

 

[Nopt!c]

My work colleague had both her Dell S2340L monitors giving the same fault. Seems to be a common issue...Good luck with your replacement.

 

[Fox1]

My work colleague had both her Dell S2340L monitors giving the same fault. Seems to be a common issue...Good luck with your replacement.

What's the actual fault here?

 

[Nopt!c]

What's the actual fault here?

Supplier just replaced the monitors, no questions asked It looked to be some brightness issue initially, even after a factory reset, the problem remained. Issue started in the corner of the screen and resulted in a total eclipse. Although, I have the same panels and running fine so far, touch wood.