Desperate for Bandwidth - Web Africa

Got an iBurps account which was capped.

Paid by credit card, and rebooted the PC, and all was well - the bandwidth showed up immediately.
 
Hey Kasyx

Our sincere apologies for your purchase not having been immediately taken care of and activated. I am aware that it may be a schlep to call in or email us, but please be aware, anyone, we are open 24/7 365 days a year, so you're more than welcome to make use of our support line or ticket system in times like these.

I have now verified your account, and put everything through. You will not have any hassles from here on forward!

Once again, our sincere apologies for the delay
 
wamariet said:
Hey Kasyx

Our sincere apologies for your purchase not having been immediately taken care of and activated. I am aware that it may be a schlep to call in or email us, but please be aware, anyone, we are open 24/7 365 days a year, so you're more than welcome to make use of our support line or ticket system in times like these.

I have now verified your account, and put everything through. You will not have any hassles from here on forward!

Once again, our sincere apologies for the delay
Click to expand...

Haha, Web Africa is so awesome. Dude it was CHRISTMAS :P I didn't really expect anyone to be there to sort it out ;) I really do appreciate the speedy service and you can bet I will be buying more cappage from you guys again. Thanks :)
 
wamariet said:
Hey Kasyx

Our sincere apologies for your purchase not having been immediately taken care of and activated. I am aware that it may be a schlep to call in or email us, but please be aware, anyone, we are open 24/7 365 days a year, so you're more than welcome to make use of our support line or ticket system in times like these.

I have now verified your account, and put everything through. You will not have any hassles from here on forward!

Once again, our sincere apologies for the delay
Click to expand...

Do you pay people to stay awake between 12:00am and 6:00am, or is there a lil alarm clock tied to the email support inbox? :D
 
hehe nah, it is a 100% automated process, but for some reason it just did not budge at the time. I will be certain to pass this along to the relevant ppl to look into though :)

Thx Kasyx, we appreciate your support...and all the rest of you too!
 
It should definitely have been automated Kasyx (a few mins tops), could you possibly PM me your username and I will investigate for you.
 
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