- Jun 29, 2012
The reason I'm asking is, I've been on a 4Mbps Uncapped Premium ADSL Data for the past 5 years or more and have been reasonably happy with it. But for the past 2 months it's been appalling. The drop in quality even started weeks before the COVID-19 fiasco. It's especially dreadful from mid to late afternoon until 10pm, when it magically starts working again. Giving me the impression it must be throttled/shaped. YT videos buffer at 144p, pings to gaming servers are in excess of 1000ms, etc. Is it time to move on? I opened a detailed ticket almost two weeks ago, but the system seems dead, no one is responding.