Did WAs website just disappear?

[shadowfox]

What the title says - 404s on all the pages - except for the forums, but then that's on a subdomain.

Did someone accidentally hit the delete button in the last hour or so?

 

[jemsquash_16]

hi shadowfox. No delete button hit

We currently doing some extended scheduled maintenance and we will be offline between 1am and 9am today.

Any particular reason you were on our systems?

Thanks for your patience.

 

[koeksGHT]

Still a ghost page here

http://support.webafrica.co.za/index.php?/Knowledgebase/List/Index/119/web-hosting

 

[shadowfox]

hi shadowfox. No delete button hit

We currently doing some extended scheduled maintenance and we will be offline between 1am and 9am today.

Any particular reason you were on our systems?

Thanks for your patience.

Ah ... that so?

No particular reason - I was just trying to access the DSL dash and got the 404 page ... and then same when I went to the main site to see if anything was mentioned. Was just a bit shocked to find everything gone

 

[Webafrica Helper]

Hi Guys,

Our website is back up and the maintenance on the website is done.

 

[doggy_g_d]

No, it's not. Trying to get into the DSL console using my bookmarked link to check my usage

https://dsl.webafrica.co.za/usage.html -> 404 - Not Found

If I try following the link from the new customer zone it takes me to :

http://dsl.webafrica.co.za/default.aspx?key=xxxxx , also 404 -> Not found

 

[Fulton17]

No, it's not. Trying to get into the DSL console using my bookmarked link to check my usage

https://dsl.webafrica.co.za/usage.html -> 404 - Not Found

Not working for me either

 

[Webafrica Helper]

Hi Guys,

I have alerted our team around the issue and will provide feedback shortly.

 

[Webafrica Helper]

Hi Guys,

The DSL console is back up. Please check and let me know.

 

[shadowfox]

Confirmed.

There are still a couple of broken links in the client-area though.

[EDIT] I think I just broke something D:

 

[Webafrica Helper]

Confirmed.

There are still a couple of broken links in the client-area though.

[EDIT] I think I just broke something D:

Our team is looking into our current website issues. We just released a new site so we just need to work out the kinks here and there.

Apologies for the inconvenience guys and I will update everyone as soon as our team confirms resolution.

 

[blunt]

Cool, using WHMCS now - good choice

 

[Zertop]

Haha, I can only imagine your confusion last night That must have been hilarious

 

[rory]

still quite a few links not working.
Unable to reset password.
No one available online to help ?
One would think if one changes over to a new website one would have the whole team on duty to receive feedback and fix etc.

 

[ld13]

Unable to enable dsl secure... now I have a remote PC eating my cap and there is nothing I can do about it. Also no support available online to assist.

 

[binkybozo]

I can't access my webmail. Can't log in to anything on Webafrica! Getting pretty upset at this point. In the process of buying a house. The bank and the agent are using my e-mail address as a contact and now I can't access it. Plus GEMS sent my chronic med forms to my webafrica address which I need to print and take to my dr to sign. I really need access to my webafrica e-mail.

 

[koeksGHT]

I can't access my webmail. Can't log in to anything on Webafrica! Getting pretty upset at this point. In the process of buying a house. The bank and the agent are using my e-mail address as a contact and now I can't access it. Plus GEMS sent my chronic med forms to my webafrica address which I need to print and take to my dr to sign. I really need access to my webafrica e-mail.

Use outlook?

 

[blunt]

I can't access my webmail. Can't log in to anything on Webafrica! Getting pretty upset at this point. In the process of buying a house. The bank and the agent are using my e-mail address as a contact and now I can't access it. Plus GEMS sent my chronic med forms to my webafrica address which I need to print and take to my dr to sign. I really need access to my webafrica e-mail.

Tried http://webmail.webafrica.org.za/Login.aspx ?

 

[binkybozo]

Tried http://webmail.webafrica.org.za/Login.aspx ?

Thanks for the link! Still no luck though. I put in a support ticket and got a reply saying that they were having issues with customer log in.