Digicape Cape Town - terrible service

[hj2k_x]

I think we can put this officially to rest.

I was satisfied with the feedback received.

It was an unfortunate incident, to be sure. And the service even prior to the theft was poor, but it seems that I/we should content ourselves with the fact that they laptop was replaced.

The end.

 

[Eltonbean]

I too have a problem with the service from the Apple dealers in South Africa. I don't blame Digicape, I blame the Core Group who are the Apple distributors in SA. My motherboard needs replacing and after 10 days, nothing has been done because apparently it takes The Core Group 5 days to send the part from Joburg to Cape Town. If you talk to the Core Group they are extremely arrogant. I am from the UK and there Apple are totally on the ball.

 

[StbA]

I too have a problem with the service from the Apple dealers in South Africa. I don't blame Digicape, I blame the Core Group who are the Apple distributors in SA. My motherboard needs replacing and after 10 days, nothing has been done because apparently it takes The Core Group 5 days to send the part from Joburg to Cape Town. If you talk to the Core Group they are extremely arrogant. I am from the UK and there Apple are totally on the ball.

Hi Elton, sorry to hear about that, send an e-mail to [email protected]. They are busy compiling a list of complaints to publish and give thru to Apple US.