Digital Concert Hall

scubamut

Member
Joined
Mar 22, 2011
Messages
11
Can anyone give me advice on using this service (http://www.digitalconcerthall.com)?

I am trying to use it with 64-bit XP system connected directly to ADSL modem via ethernet over 4mbps line, but experience occasional jitter which makes watching unpleasant. Any suggestions?
 

Pada

Executive Member
Joined
Feb 18, 2009
Messages
8,187
My guess is that your account is being shaped badly or that you're sitting on a congested exchange.

What ADSL account do you have? Shaped uncapped from like Axxess/OpenWeb/Afrihost?

Secondly, what times are you trying to watch from that site? eg. 20:00 - 22:00 ?

Lastly, could you perhaps post a trace route to that site? To do this, open up Command Prompt and run: tracert www.digitalconcerthall.com
I kept on getting " * * * Request timed out." at hop 15+, since they're blocking ICMP (Ping) packets, so don't worry about that because you'll be getting the same kind of thing.
 

scubamut

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Joined
Mar 22, 2011
Messages
11
I have an Afrigamer (4mbps 35GB unshaped) account with Afrihost (I called them this morning to confirm). I've tried at various times - definitely better after 20:00, but still get the occasional hiccup. They apparently use use Adobe dynamic streaming - is there any way at all to cache on my end? Or any other way to improve performance?

ping/tracert both give continuous timeouts
 

Pada

Executive Member
Joined
Feb 18, 2009
Messages
8,187
ping/tracert will give timeouts since ICMP packets are blocked on that host. I specifically asked for a trace route, because I'm interested in the first couple of hops, which could show us whether the Telkom exchange is congested or just if you have a slow international connection.
 

Pada

Executive Member
Joined
Feb 18, 2009
Messages
8,187
tracert just gives " * * * Request timed out" continuously
Just paste the tracert results here. There is definitely something wrong or you're blocking stuff with a firewall if it is giving you that "Request timed out" on every single hop.
 

scubamut

Member
Joined
Mar 22, 2011
Messages
11
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Media Centre>tracert www.digitalconcerthall.com

Tracing route to www.digitalconcerthall.com [62.176.132.2]
over a maximum of 30 hops:

1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * ^C
C:\Documents and Settings\Media Centre>
 

scubamut

Member
Joined
Mar 22, 2011
Messages
11
Update: Checked the ADSL modem and found firewall enabled, so I disabled it..

C:\Documents and Settings\Media Centre>tracert www.digitalconcerthall.com

Tracing route to www.digitalconcerthall.com [62.176.132.2]
over a maximum of 30 hops:

1 * * * Request timed out.
2 8 ms 8 ms 7 ms 196-210-138-129.dynamic.isadsl.co.za [196.210.13
8.129]
3 9 ms 10 ms 10 ms cdsl1-rba-vl2360.ip.isnet.net [196.38.73.133]
4 10 ms 9 ms 8 ms cdsl1-rba-vl150.ip.isnet.net [196.38.73.17]
5 11 ms 11 ms 11 ms core2-pkl-t0-7-0-0.ip.isnet.net [168.209.1.163]

6 188 ms 187 ms 187 ms 168.209.201.85
7 187 ms 187 ms 188 ms 168.209.246.1
8 186 ms 187 ms 186 ms g1-1-1-t40-br3.router.uk.clara.net [195.66.224.6
6]
9 210 ms 210 ms 210 ms g4-0-frankfurt5.router.de.clara.net [195.8.68.14
6]
10 222 ms 221 ms 221 ms gi0-3.gcb-ar1.router.de.clara.net [212.6.200.246
]
11 222 ms 222 ms 221 ms gi0-3.gcb-ar1.router.de.clara.net [212.6.200.246
]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.


speedtest.net to server in Frankfurt

http://www.speedtest.net/result/2028515824.png

Question is: am I being too optimistic expecting being able to watch live video for www.digitalconcerthall.com without any hiccups?
 
Last edited:

Big Bean

Senior Member
Joined
Dec 4, 2009
Messages
583
Is the content HD (720p or 1080p)? If so you will likely have issues; 360p or 480p shouldn't be a problem; The speeds and ping seem good.
 
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