Discovery Insure: Plan vs Quote

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JohnJuniorV3

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Hi everyone,

I recently applied with Discovery Insure for household content and car insurance, moving over from a different provider.

In the quote that I gave the go ahead on, there was no stipulation for a "burglar alarm warranty," but after receiving my plan that has been initiated, this condition has suddenly appeared on the schedule document.

Anyone had anything like this before? It puts a sour taste in my mouth...
 
JohnJuniorV3 said:
Hi everyone,

I recently applied with Discovery Insure for household content and car insurance, moving over from a different provider.

In the quote that I gave the go ahead on, there was no stipulation for a "burglar alarm warranty," but after receiving my plan that has been initiated, this condition has suddenly appeared on the schedule document.

Anyone had anything like this before? It puts a sour taste in my mouth...
Click to expand...
Did you phone them to find out?
 
ToxicBunny said:
Contact a number of brokers in your area and get quotes...

Get Naked to quote you, get Momentum to quote you...
Click to expand...
Thanks will do. Apologies if I used the incorrect terminology: If I have a plan signed with Discovery Insure, can a broker take over the policy and deal with them directly, possibly even reapplying for a quote and getting a better premium?

My previous broker and Santam insurance generated a loss ratio report with incorrect figures (e.g. the difference between the actual claim amount being 15k and their reported loss being over 80k). They then applied to several different companies with this incorrect loss ratio such as Hollard and Old Mutal and they declined. Nevermind how it has been affecting my premium increases over the past few years.

I am not even sure if I will be able to reapply with a different broker to these companies. Discovery Insure I did myself and I haven't had any hiccups until this.
 
JohnJuniorV3 said:
Thanks will do. Apologies if I used the incorrect terminology: If I have a plan signed with Discovery Insure, can a broker take over the policy and deal with them directly, possibly even reapplying for a quote and getting a better premium?

My previous broker and Santam insurance generated a loss ratio report with incorrect figures (e.g. the difference between the actual claim amount being 15k and their reported loss being over 80k). They then applied to several different companies with this incorrect loss ratio such as Hollard and Old Mutal and they declined. Nevermind how it has been affecting my premium increases over the past few years.

I am not even sure if I will be able to reapply with a different broker to these companies. Discovery Insure I did myself and I haven't had any hiccups until this.
Click to expand...
No, as I understand it they won't take over the Discovery policy, Discovery doesn't use brokers.

You will need to find a new broker and insurer. As for the loss ratio report, I had a similar thing with my previous insurer, they corrected the report quite quickly when I told them it was horseshyte and threatened to escalate as far up the chain as possible. Granted I'm an annoyance to my insurance company, they tried to fsck me around after the Durban floods and that got escalated very far up the chain very quickly.
 
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