Discovery Vitality 2018

[TedLasso]

Think it's time for a new thread for this year and to close the old thread?

Let me know what links to put in this post for future visitors to this thread.

What this thread covers:-
Vitality related questions
Discovery Card and Miles Related questions
Tips/Tricks

 

[Chris14]

If I can get R500 worth of Discovery miles a month I'd be happy to continue using the Discovery Credit Card from a Diamond Status point of view.

 

[TedLasso]

This is a duplicate thread. Mod can you close this please.

 

[RogueTr00per]

This is a duplicate thread. Mod can you close this please.

Care to point us to the other one?

 

[TedLasso]

https://mybroadband.co.za/vb/showthread.php?t=930468

Discovery Vitality [2018]

 

[kfc4unme]

FFS!!! I ran longer than 30 minutes too. FFS.

 

[Lerato1987]

Hi. I've just joined vitality this month. Can you please give me tips on where to go from here. I've just done my vitality age online.

 

[Sphinx21]

Hi. I've just joined vitality this month. Can you please give me tips on where to go from here. I've just done my vitality age online.

Easiest points to earn next are with the health check in a pharmacy. Then you should also activate vitality active rewards and get points for going to the gym or getting steps and other fitness activities. There's a handy guide on the website on how many points each activity is worth.

 

[Sphinx21]

I've just made gold for what I believe is my third consecutive year, but my status just shows gold, where I was expecting diamond. This is what I see on the website:

Does that mean the diamond status is awarded automatically in the new calendar year or that I need to earn gold again next year to be awarded diamond?

 

[beefymoocow]

I've just made gold for what I believe is my third consecutive year, but my status just shows gold, where I was expecting diamond. This is what I see on the website:
View attachment 562295
Does that mean the diamond status is awarded automatically in the new calendar year or that I need to earn gold again next year to be awarded diamond?

Yep wait till next year then you will be diamond

 

[Sphinx21]

Yep wait till next year then you will be diamond

Thanks!
Another unrelated question: Did the gymbooster benefit (100% cash back for 4 weekly goals met) simply vanish? I just realised I haven't been getting my cash back for that despite meeting the goals.

 

[jman]

Thanks!
Another unrelated question: Did the gymbooster benefit (100% cash back for 4 weekly goals met) simply vanish? I just realised I haven't been getting my cash back for that despite meeting the goals.

I still get mine

 

[travcaine]

Thanks!
Another unrelated question: Did the gymbooster benefit (100% cash back for 4 weekly goals met) simply vanish? I just realised I haven't been getting my cash back for that despite meeting the goals.

I also have not been getting mine now that you mention it!

 

[Sphinx21]

I also have not been getting mine now that you mention it!

After some gnashing of the teeth and dealing with customer care I've discovered the benefit only works on the single club option (I had changed sometime in the year to the "any standard club" option). I've changed back now and will see what happens. What's annoying is that Discovery provided no notification of the benefit ending on my account. Their app doesn't show anything like a greyed out box or something where the booster would otherwise appear - there's just no mention of it.

 

[beefymoocow]

After some gnashing of the teeth and dealing with customer care I've discovered the benefit only works on the single club option (I had changed sometime in the year to the "any standard club" option). I've changed back now and will see what happens. What's annoying is that Discovery provided no notification of the benefit ending on my account. Their app doesn't show anything like a greyed out box or something where the booster would otherwise appear - there's just no mention of it.

I think it’s on their website. I remember them mentioning the gym boaster is only for single club.

 

[Sphinx21]

I think it’s on their website. I remember them mentioning the gym boaster is only for single club.

Of course if you go sifting through the fine print it can be found. My point is rather it would be nice to see the option greyed out or a label for ineligibility or an sms or email that the benefit has ended. If one doesn't study one's bank statement it's easy to miss.

 

[twr]

That's the problem I have with discovery there are way to many Ts and Cs..
The gym booster was always for only one club membership never the premier membership as far as I know