Dissappointed potential subscriber

[Neville1]

Discovered this eye-opening forum this evening. My enquiries to Sentech about access have been most frustrating. The helpdesk is a contracted-out facility with no real technical expertise. I also went head office route and also suffered broken return-call promises.
I work from home office and laptop and roam around and use 9k6 bps via my cell phone when I have to, besides 56k dialup when in homeoffice. I thought MyWireless (hate the Microsoft My.....) was going to dramatically improve my productivity, but it seems not to be. I love SA, but inability to implement technology makes me wonder how much longer I can stay.
Any light on the horizon? Any of you near Mnandi (Centurion) who I can find out more from in a phonecall? Email me and I'll call you.

Cheers

 

[gripen]

The thing is.. when it works, it works well. Things have been pretty good for the last 3 or so weeks but now the speed issues are starting up again. Methinks its time for Sentech to maybe make another bandwidth purchase. Every x-hundred subscribers means they need more bandwidth and they dont seem to realise this. Thats the only real problem here. A few of us would actually recommend it.

I personally use it for a http server/mailserver/VNC access/remote access/etc etc and when there is bandwidth it works pretty well.

 

[Rhino]

As GF says, when it works, it works well!!! I am so far happy on the whole with the service, yes things could be a bit better, Also depends on where u r, Things in JHB seem to be a bit problematic, but here in Durbs, not so much. By the way, where are you?

________________________________________________________________________________________
Save a horny friend........

SETUP: Durban Mal Park(36) 53% sig 128k | D-Link Tri-Mode Dual Band Wireless router and a PCI 108Mbps wireless card

 

[ConDamage]

When vodacom's "edge" becomes available I'll try and cancel mywireless and give that a go. Vodacom appear to guarantee the 256k bandwith they will offer and that's what I want, it will apparently even work for online gaming as well. I also think sentech's product has potential but even one week's worth of unacceptable speeds is NOT worth paying R850pm. If telkom would offer free local calls to isp's then I'd stick with my isdn that always gives me the speed I expect. This country seems to thrive on bad service and we're forced to go along for the ride, with or without vaselline.

 

[dorris]

hey Condamage, although Vodacom says one thing, how they perform is yet to be seen, and don't forget how pricey vodacom is.
In regards to flatrate billing from TK, ISDN in this country has always been associated with great service, but I'd like to see how it fares with everyone chilling on 24/7. In the current situation, contentions never enter into the picture, because users are so sparing with the costs to telkom. with flatrate, ISP's are going to see ISDN fall on its @$$, or otherwise, hike the prices to pay TK for more bandwidth.
for us consumers and ISP's, its a losing situation, whichever way telkom goes, they are always going to be singing all the way to banks!

 

[ConDamage]

You got that right D. as far as vodacom goes, I think they mentioned that they're gonna be cheaper than sentech and telkom. Problem is that we can't trust these companies anymore, they say one thing and screw you over with another.

 

[gripen]

I cant see how Vodacom can offer 30GB a month for cheaper than Sentech. If they do then that will be great. But at their rates they will be expecting R100000+ for that.. not R600