Dlink guest zone setup

[Speedster]

I have added a D-Link DIR-825 AC 1200 router to our office network. It is connected to the existing LAN via cat5e cable. If I'm connected to the existing AP I am able to browse to the new router's settings page (192.168.0.99), but if I connect to the D-Link I'm unable to access the internet, or other devices on the LAN. Is there some sort of security setting I need to adjust on the D-Link?

EDIT: I'm noticing that connecting to the D-Link my laptop picks up an IP in the 169.x.x.x range, so it is not receiving DHCP from the existing network. Obviously DHCP is disabled on the D-Link.

EDIT AGAIN: I've narrowed the issue down to the guest zone. It seems when I disable guest zone everything works as it should. I'll play around with the guest zone issues some more tomorrow.

 

[Sarel0092]

From what I could see in the manual it seems you need to ensure "Enable Routing Between Zones" is enabled.

Please see below quote:
"Enable Routing
Between Zones:
If a guest zone or zones are enabled and this option is disabled, guest
device network connectivity is restricted to the Internet. If this option
is enabled, guest devices are allowed access to other local network
devices."

Otherwise you can always contact D-Link's local support for assistance getting your setup working correctly.

Contact details below:
Tel: 08600 35465 (DLINK) or 012 741 2000/1/2/3
Technical Support: support@za.dlink.com

 

[Speedster]

From what I could see in the manual it seems you need to ensure "Enable Routing Between Zones" is enabled.

Please see below quote:
"Enable Routing
Between Zones:
If a guest zone or zones are enabled and this option is disabled, guest
device network connectivity is restricted to the Internet. If this option
is enabled, guest devices are allowed access to other local network
devices."

Otherwise you can always contact D-Link's local support for assistance getting your setup working correctly.

Contact details below:
Tel: 08600 35465 (DLINK) or 012 741 2000/1/2/3
Technical Support: support@za.dlink.com

Thanks. Enabling routing between zones works, but what is confusing is that when it is disabled surely the non-guest zones should work?

Also, I am bitterly disappointed in the connection speeds of this router. I had a Huawei B618 in exactly the same spot previously add could connect at around 800mbps, now I hardly get 300 mbps

 

[Sarel0092]

Enabling routing between zones works, but what is confusing is that when it is disabled surely the non-guest zones should work?

Whether routing between zones is enabled of disabled the non-guest zones should technically still work normally.

Also, I am bitterly disappointed in the connection speeds of this router. I had a Huawei B618 in exactly the same spot previously add could connect at around 800mbps, now I hardly get 300 mbps

From what I can see the Huawei B618 is AC1600 which means up to 300Mbps on wireless 802.11n and up to 1300Mbps on wireless 802.11a/ac.
The D-Link DIR-825 is AC1200 which means up to 300Mbps on wireless 802.11n and up to 867Mbps on wireless 802.11a/ac.

You also need to take into account that if you have multiple devices on the 802.11a/ac wireless then the speed will be divided between those devices. You can try just connecting one device and see if that makes a difference.

If I remember correctly the D-Link router has something called "smart wifi" that keeps the wireless name the same for the 2.4GHz and 5GHz wireless networks, but your devices will be able to select which they can connect to. You can disable this option and give the two wireless bands different SSIDs then test again. It might be that the device has connected on the 2.4GHz wireless instead of the 5GHz.

 

[Speedster]

Whether routing between zones is enabled of disabled the non-guest zones should technically still work normally.



From what I can see the Huawei B618 is AC1600 which means up to 300Mbps on wireless 802.11n and up to 1300Mbps on wireless 802.11a/ac.
The D-Link DIR-825 is AC1200 which means up to 300Mbps on wireless 802.11n and up to 867Mbps on wireless 802.11a/ac.

You also need to take into account that if you have multiple devices on the 802.11a/ac wireless then the speed will be divided between those devices. You can try just connecting one device and see if that makes a difference.

If I remember correctly the D-Link router has something called "smart wifi" that keeps the wireless name the same for the 2.4GHz and 5GHz wireless networks, but your devices will be able to select which they can connect to. You can disable this option and give the two wireless bands different SSIDs then test again. It might be that the device has connected on the 2.4GHz wireless instead of the 5GHz.

Haven't been able to get anything working without enabling routing between zones, but did discover that the high number 5ghz channels are low powered ones. The dlink was auto-selecting channel 149. I changed that to a lower number and now the signal is much better. Not quite what I was getting with the B618, but very useable.