Does CellC actually care?

[SlowInternet]

Does CellC actually care about small towns ? I've been emailing them a few times and have not received any email in response. The last person that actually tried to assist was Lars. He got somebody to attend to my query but I have never received an answer. Its no use bragging about all these fast speeds when some places can't even get proper edge speed.

 

[zolly]

Why invests thousands of rands into an area where profits are non-existent/minimal? That same money can be spent elsewhere in order to reap greater profits.

 

[Jola]

Look, sometimes that sort of thing just happens.

I have zero MTN and poor Vodacom in the middle of Joburg (next to Wanderers) - but I have good Cell C and OK 8ta.

Frustrating, but what can you do ? At least I'm stuck with the cheaper ISP's

 

[Viva]

Just sit tight, hopefully you will be covered by the end of the year.

 

[SlowInternet]

Why invests thousands of rands into an area where profits are non-existent/minimal? That same money can be spent elsewhere in order to reap greater profits.

And I thought that they cared about everybody...... the other cellphone companies seem to think that there is profits to be made.

It seems like Lars was the only person from CellC that actually cared....he was polite enough to reply to my email but the person he asked to look into the matter well that is another story. I was asked for my co-ordinates and since then no response. In my business I believe that you treat clients/customers all the same.....but well thats my view.....

 

[Viva]

http://mybroadband.co.za/news/broadband/32268-cell-c-hspa-arrives-in-winelands.html

They're expanding, even though it's slowly (or maybe not that slowly, compared to the other networks). It does make sense for them to cover the cities first, then expand to larger towns and only get to the small town in the end. This way, the more people will get coverage earlier rather than later.

 

[SlowInternet]

http://mybroadband.co.za/news/broadband/32268-cell-c-hspa-arrives-in-winelands.html

They're expanding, even though it's slowly (or maybe not that slowly, compared to the other networks). It does make sense for them to cover the cities first, then expand to larger towns and only get to the small town in the end. This way, the more people will get coverage earlier rather than later.

I understand it takes time but then the least they can do is to reply to emails.

 

[shakes1]

In answer to the OP's question - no.

Name one large corporation in SA that actually consistantly cares? I doubt any do!

 

[hambone]

I can guarantee that at least 50% of the off campus students at Rhodes (and Grahamstown) would be interested in affordable 3G (mobile) access. Also, I'll bet we have the backhaul capacity too. Telkom has no no more ports left and isn't keen to fix it - mobile is a total cash cow here and no ones keen

 

[Viva]

I understand it takes time but then the least they can do is to reply to emails.

Point taken.