Does iBurst get back to you

[kilps]

I have filled in the form on the iBurst contact page a few times all with no responce - how can I contact them and get noticed? Also has anyone else had this problem and is it me?

All that I ask is that you try out a Mac - kilps

 

[ic]

My first contact with WBS was via the contact page and Sihen (Dylan) did reply (via email).

Perhaps there's a backlog with all the ex-MW customers signing-up for iBurst[]

To clarify: I used the <i>Contact us</i> form on www.wbsmobile.co.za
I didn't use the Pre-Subscription form on iburst.co.za

<b>Like noone says just temporarily fall-back to that primitive device - your telephone.</b>

 

[sihen]

kilps please contact the call centre on 0861 WBS HELP (0861 927 4357)

 

[Andre]

No response here either.

 

[sihen]

Andre as posted before, please contact the call centre

 

[Andre]

Yeah, that worked. Wait till March, ugh.

 

[Crash]

I had the same problem. The pre-subscription comes up with an error.

 

[Crash]

Listen to Sihen, he knows what he is talking about.

 

[guest2013-1]

people and their "techmology"

PICK UP THE PHONE!!!

 

[kilps]

Sure! Waste some money on a phone call with Telkom? I'll only do that when I need to order - in the mean time why can't I get hold of you via the Internet (isn't iBurst selling it?) and anyway - If someone can't get a simple online contact form to work then I don't think I want to trust them with my Internet Connection - want me to email you the HTML? - Just give me the address!

All that I ask is that you try out a Mac - kilps

 

[hArTh]

I would like to first apologise for previous response times, but we were inundated with customers needing to subscribe.Our backlog is sorted out.For personalised attention in sorting out individual issues, do not hesitate to speak to me directly.My name is Modise Sikhosana and my contact number is 0834179792.


Modise Sikhosana

Technical Consultant
Tel011) 5162937
Cell:083-417-9792
Fax:0866405095

I suggest a known iBurst representative verifies this persons identity.

/me doing his best to shepard the local trolls

 

[ic]

Modise is a reseller and not a WBS employee!

I have asked Modise (via email @ 16:49) to update that post, to reflect

I am i-Burst reseller.

and not an employee of WBS.

 

[8321]

Yeah, that worked. Wait till March, ugh.

What happens in March? 1st or 31st March?

 

[Gooku]

Previouly to my knowdlege ,WBS does not reply mails,user enquiries or resellers enquiries ,no one I know has got reply.

I hope this improves

 

[guest2013-1]

you dont know me biatch!

btw, wbs uses gmail.... how lame

 

[Luke7777]

btw, wbs uses gmail.... how lame

Maybe their helpdesk inbox can't handle the complaint load. Google does offer 1GB

 

[Modise Sikhosana]

I have asked Modise (via email @ 16:49) to update that post, to reflectand not an employee of WBS.

For the record, I am a reseller and not an employee

 

[guest2013-1]

Modise, it would be great to have some kind of WBS person here, even if you're a reseller.

There is quite a hoo-haa about towers being slow. During the day I'm in bedfordview (bez valley) and during the night at northcliff (I am less than 2km away from the roodepoort tower though)

I get horrible speeds on Northcliff, and great speeds at bedfordview.

What is the status on this?!