Does Rain support even exist?

[P00HB33R]

As the title suggests, do they even have support staff? I never get a response from their support staff. Always just a autoresponder with a ticket number. Safe to say i wont be a customer of theirs for much longer. Paid for my geforce now on friday, and still have not been able to log in and use the service. Just keeps saying I need to subscribe, even though my.profile on rain site shows I have an active GFN sub. How they are still in business is beyond my understanding

 

[UB40]

It's all AI and ChatGPT now when you log a ticket.

 

[Jam Sandwich]

Only response I ever got was from the rep on this forum...Otherwise nothing...

 

[IamNoone]

As the title suggests, do they even have support staff? I never get a response from their support staff. Always just a autoresponder with a ticket number. Safe to say i wont be a customer of theirs for much longer. Paid for my geforce now on friday, and still have not been able to log in and use the service. Just keeps saying I need to subscribe, even though my.profile on rain site shows I have an active GFN sub. How they are still in business is beyond my understanding

Let us know if you find out. It's a question of the ages.

 

[rain_mobile]

As the title suggests, do they even have support staff? I never get a response from their support staff. Always just a autoresponder with a ticket number. Safe to say i wont be a customer of theirs for much longer. Paid for my geforce now on friday, and still have not been able to log in and use the service. Just keeps saying I need to subscribe, even though my.profile on rain site shows I have an active GFN sub. How they are still in business is beyond my understanding

Hi @P00HB33R,

Please provide me with your email via PM | https://mybroadband.co.za/forum/conversations/add?to=rain_mobile

 

[gelid]

My ticket was also ignored. Phoning them has sorted out my issues