Does Telkom automatically stop my contract when I port out?

Zenbaas

Honorary Master
Joined
Oct 23, 2005
Messages
13,827
How so. Porting in or porting out?

Been trying for a week to port my VC number to MTN. Been phoning since 4 to just before 8.( Says something about the department being down (or something to that effect)
 

Ockie

Resident Lead Bender
Joined
Feb 16, 2008
Messages
52,925
Been trying for a week to port my VC number to MTN. Been phoning since 4 to just before 8.( Says something about the department being down (or something to that effect)

PM me the number you are trying to port.
 

Jola

Honorary Master
Joined
Sep 22, 2005
Messages
20,124
Also running on two Vodacom sims in a dual sim phone at the moment.

Voice sim prepaid on 79 cents per minute.

Data sim Vodacom Top Up data contract, 3GB in my case, more than I need.

This combination works well, and in most places.
 

Ockie

Resident Lead Bender
Joined
Feb 16, 2008
Messages
52,925
I need to port 2 Vodacom numbers to Telkom or FNB Connect. Do you submit the port request on MyVodacom? I'm currently logged in but cannot find anything related to port requests.

Contracts only expire 15 Sept 2016. Can you check cancellation costs if I PM you the numbers?

Resolved. Quotes sent
 

thehuman

Expert Member
Joined
Nov 2, 2004
Messages
4,240
How ports work is the network you want to port to must always initiate the port request. Think of it this way....you get pulled over to the new network, not pushed by your current network :)

To see how much it will cost you to cancel the contracts, you will need to phone 0821958 and they will work it out for you (there is a discount that needs to be worked out by them for individual customers). Otherwise, if Telkom does the port and you port out from Vodacom without canceling, then new numbers will be assigned to your Vodacom contracts and you may then do sim swops on those numbers to keep on ustilising those contracts untill they come to a end while using your ported out numbers on Telkom.
Ockie does this count for vodacom topup contracts too would like to port to telkom and my contract only expires December.
 

Pho3nix

The Legend
Joined
Jul 31, 2009
Messages
30,589
On Vodacom side I can submit a port request to Telkom while the number is on contract. I just have to put in my cell number, Telkom account number and my ID number and then it goes through to Telkom for approval. I am just waiting for Vodacom to archive my number as the port system wont take my number until it has been archived on Vodacom side.

Will revert back here and let you know or on Telegram if Telkom approves the port while I am still on contract :)

Could you explain the archiving bit?
Wanna move to Telkom and test it out and move back to Voda if I'm unhappy. Will that be a problem?
 
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