Does this speed issue make sense?

[Mask]

I am on an uncapped 384 package and had been getting consistent speeds of between 800 and 900Kbps. Over the past 2 weeks though, I have had speeds of either a little more or a little less than 300Kbs.

I am told that this is due to the package I am on and that I would need to upgrade to a 1Mb uncapped package to get the higher speeds. Why would this have changed though? When Telkom upgraded the 384 to 1024, I received the faster speeds immediately - then these dropped off, back to my old speeds.

This isn't my field of expertise, so any advice/explanation would be welcome....thanks!

 

[guest2013-1]

it's impossible for you to get 800 and 900kbps on a 384kbps line

getting more or less than 300kbps sounds like you're at the speed you should be now

It would help if you include who your ISP is

 

[Murlin]

Sounds like the ISP is throttling your account. I have a 1Meg Mweb account but a 2meg ADSL line. Mweb does their best to throttle me on their side. I spike to 200kbps quite often though.