Does VC have ANYmore HSPA modems?

C

CeeBee

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Any Vodashop or other Vodacom suppliers here? Does anybody know where I can source a HSUPA capable modem... on a corporate account?
I have been struggling with Vodacom-SP for almost a month now to get a HSUPA capable modem but I just don't get any modem (excuses = plenty)
First I was offered E272 after the dude confirmed stock no problem (again ... sales folk dont seem to know *****)
Then a few days later when I enquired when I can get delivery, was told... oops no stock no more of E272, they're sending a K3715 modem, then a few days later "no stock" they'll send the Novatel MC950D, then a few days later "no stock, only HSPA capable modem VC have is the K3715".... still waiting for delivery... now the excuse is "all HSPA modems are discontinued" they can send me a K3520, which is NOT a HSUPA capable modem. :sick: :sick:

Is this why Vodacom can now offer HSUPA for free, coz there are no modems (apart from the ones already in circulation) available to use it???

Of all the VC suppliers, I would have thought VC-SP would be the most capable of service... and stock availability :mad:

MTN has plenty HSPA modems... granted its only the E270 and E170, but at least they have... but my one user for whom I need the HSPA modem refuses to go back to MTN because of their k#k service in other areas.... :)

I'm ready to tell VC-SP to stick the order up their wazoo, and forget about getting our corp accounts... but can it really be true that VC has no HSPA modems, and no plans to get... are there nothing available at Huawei or Novatel or the other suppliers? Is the purchasing/planning guy in VC on long leave?
 
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Hi. I deal with corporate clients and have stock of the K3715 modem. If you are in the Joburg area I can assist you. I will PM you my email and we can take it from there.
 
hehehe... you must be making a killing as the only person to have HSPA modems left to offer :)
 
I have placed a order and will be receiving 3 modems Thursday morning. If you email me I can try and assist you promptly. If you came right somewhere else then it is OK.
 
Vodacom Direct is still silent as the grave.... even if they can magically squat & produce a modem now :) , I don't think I want to deal with them any more... to many promises and excuses.
ps... I mailed you some info... thanx!

edit... I told them to take the order and shove it..... now they've suddenly pulled one out from somewhere! :O
Thing is... if been told they'll send it about 4 times over past 4 weeks, just before delivery the modem is missing in action... nee dankie!
 
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just an update
due to excellent service from fellow forumite, ocleroux , within less than a day, I have received a brand new K3715 HSUPA capable modem in my hands.
This after the other VSP guys have been giving me the runarounds for 3 weeks about there being no more HSUPA modems in all of Vodacom.
Its all about the people who make or break service in companies!

So, mister OCLEROUX, now go tell the boss you deserve a raise! :D

Also, according to the Vodacom SP sales 'manager' that contacted me (after I cried on hello-peter) they still looking for proper E272 replacement, but apparently the move is away from 'big' USB modems towards 'stick'-type.
E220 also discontinued... now u get K3520, and for HSUPA u get K3715
 
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