Domain name help

[Pooky]

I have a .co.za domain name through a local registrar and I have been trying to set it up to point to my squarespace account.

Squarespace has said that the settings I have done are correct, but it is not working.

Any ideas?

 

[PsyWulf]

Ye'd need tae give more info

 

[Pooky]

What info do you need?

My nameservers are the default ones provided with the domain name host.

I have done what this guide says in CPANEL...

http://help.squarespace.com/guides/mapping-a-domain-general-instructions

 

[TehStranger]

is your domain url not too long? I figure www.twoguysthreellamasoneporcupine.co.za might be the issue.

/Trollsauce

I have nothing of value to add to this thread.

 

[PsyWulf]

Alright now we got something to work with

Did you use a domain forward or an A-record?
Did you delete and replace the WWW cname record?

 

[Pooky]

Alright now we got something to work with

Did you use a domain forward or an A-record?
Did you delete and replace the WWW cname record?

Domain forward using the redirect thing in CPANEL. (301 redirect)
www cname record is pointing to ext.squarespace.com
They also had me change an IP address of an A record.

I get Error code: ERR_NAME_NOT_RESOLVED in Chrome

 

[PsyWulf]

And how long since you did the changes did you wait to test? Can take upto 24 hours for DNS changes to propagate

 

[Pooky]

And how long since you did the changes did you wait to test? Can take upto 24 hours for DNS changes to propagate

It's been 2 days.

 

[PsyWulf]

And when you do a IP lookup on www.domain.whatever and domain.whatever what are you getting

 

[Pooky]

And when you do a IP lookup on www.domain.whatever and domain.whatever what are you getting

On here it says 'NO IP ADDRESS FOUND': http://ip-lookup.net/domain-lookup.php

However, it also says 'NO IP ADDRESS FOUND' for my other domain name with the same registrar, and that one is working.

 

[PsyWulf]

I question if the DNS you are configuring is the authoritative DNS for the domain then,check the whois registration

 

[Pooky]

I question if the DNS you are configuring is the authoritative DNS for the domain then,check the whois registration

What should I be looking for?

 

[envo]

And how long since you did the changes did you wait to test? Can take upto 24 hours for DNS changes to propagate

That's only if you change the DNS servers, he is only editing DNS records, the change is usually within 24 hours to instant

 

[envo]

What should I be looking for?

intodns.com

Check your domain and DNS setup there

 

[Pooky]

intodns.com

Check your domain and DNS setup there

Can't get nameservers at parent server!<br>I only check domains not subdomains

 

[Pooky]

Can't get nameservers at parent server!<br>I only check domains not subdomains

Do you know what this means?

 

[Pooky]

It appears to be working now!