einameteish
Member
- Joined
- Feb 23, 2009
- Messages
- 11
--Give a short explanation of the problem
Connectivity is up, but data comes through in short spurts with 3-4 second delays
--Give the first six digits of our phone number (like 011 425 xxxx)
012 667
--ADSL line speed (like 1Mbps, 4Mbps etc)
4Mbps
--ISP name and account type (like MWEB uncapped)
Afrihost
--The time of day when you typically see these problems
24/7
Optional, but it will be great if you can also give the following information:
--A traceroute to Telkom.co.za
traceroute to telkom.co.za (196.43.22.222), 30 hops max, 60 byte packets
1 router (10.11.0.2) 0.913 ms 1.450 ms 1.690 ms
2 105-236-4-129-esr-lo.mtnbusiness.co.za (105.236.4.129) 9.036 ms 10.850 ms 14.916 ms
3 ipc-recieve-rb-4a.za.mtnbusiness.net (41.181.178.89) 23.226 ms 25.677 ms 27.967 ms
4 rb-dca-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.120) 30.806 ms 32.479 ms 34.448 ms
5 jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 36.629 ms jh-cr-1.za--rb-cr-2.za.mtnns.net (196.44.0.42) 38.596 ms jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 41.251 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 47.324 ms 40.611 ms 40.626 ms
7 rrba-ip-se-2-wan.telkom-ipnet.co.za (196.25.58.17) 38.860 ms 41.700 ms 43.624 ms
8 196.43.25.137 (196.43.25.137) 48.924 ms 13.027 ms 16.023 ms
9 196.43.39.166 (196.43.39.166) 17.866 ms 20.061 ms 22.072 ms
10 rrba-ip-bssr-1-ge-2-48.telkom-ipnet.co.za (196.43.23.6) 25.707 ms 28.055 ms 29.804 ms
11 nbsc-ip-bssr-2-atm-5-0-0-1.telkom-ipnet.co.za (196.43.23.34) 33.219 ms 35.146 ms 37.359 ms
12 nbsc-ip-rcache-1-vif0.telkom-ipnet.co.za (196.43.22.222) 41.037 ms 43.801 ms 45.461 ms
--The actual sync speed of the line
512 / 4096 kbps
--The attenuation stats of the line
SNR Margin (Upstream) 13.0 db
SNR Margin (Downstream) 27.5 db
Line Attenuation (Upstream) 15.5 db
Line Attenuation (Downstream) 30.0 db
Connectivity is up, but data comes through in short spurts with 3-4 second delays
--Give the first six digits of our phone number (like 011 425 xxxx)
012 667
--ADSL line speed (like 1Mbps, 4Mbps etc)
4Mbps
--ISP name and account type (like MWEB uncapped)
Afrihost
--The time of day when you typically see these problems
24/7
Optional, but it will be great if you can also give the following information:
--A traceroute to Telkom.co.za
traceroute to telkom.co.za (196.43.22.222), 30 hops max, 60 byte packets
1 router (10.11.0.2) 0.913 ms 1.450 ms 1.690 ms
2 105-236-4-129-esr-lo.mtnbusiness.co.za (105.236.4.129) 9.036 ms 10.850 ms 14.916 ms
3 ipc-recieve-rb-4a.za.mtnbusiness.net (41.181.178.89) 23.226 ms 25.677 ms 27.967 ms
4 rb-dca-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.120) 30.806 ms 32.479 ms 34.448 ms
5 jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 36.629 ms jh-cr-1.za--rb-cr-2.za.mtnns.net (196.44.0.42) 38.596 ms jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 41.251 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 47.324 ms 40.611 ms 40.626 ms
7 rrba-ip-se-2-wan.telkom-ipnet.co.za (196.25.58.17) 38.860 ms 41.700 ms 43.624 ms
8 196.43.25.137 (196.43.25.137) 48.924 ms 13.027 ms 16.023 ms
9 196.43.39.166 (196.43.39.166) 17.866 ms 20.061 ms 22.072 ms
10 rrba-ip-bssr-1-ge-2-48.telkom-ipnet.co.za (196.43.23.6) 25.707 ms 28.055 ms 29.804 ms
11 nbsc-ip-bssr-2-atm-5-0-0-1.telkom-ipnet.co.za (196.43.23.34) 33.219 ms 35.146 ms 37.359 ms
12 nbsc-ip-rcache-1-vif0.telkom-ipnet.co.za (196.43.22.222) 41.037 ms 43.801 ms 45.461 ms
--The actual sync speed of the line
512 / 4096 kbps
--The attenuation stats of the line
SNR Margin (Upstream) 13.0 db
SNR Margin (Downstream) 27.5 db
Line Attenuation (Upstream) 15.5 db
Line Attenuation (Downstream) 30.0 db