iBurst customers who were debited twice on Friday, 31 October as a result of a technical error by Nedbank are informed that the bank charges arising from the double deduction will be refunded. However, claims that involve a debit order returning will be examined individually and the customer will be required to substantiate that the double debit was in fact the cause of this transaction fee.
Customers are advised to contact iBurst’s Accounts Department on 087 720 7200 during office hours or e-mail [email protected] with any further queries pertaining to their accounts.
Customers are advised to contact iBurst’s Accounts Department on 087 720 7200 during office hours or e-mail [email protected] with any further queries pertaining to their accounts.