Douglasdale ADSL issues

[Way69]

Anyone else having issues with their ADSL line since the 8th of January?

There was a storm on the 8th of January and it hit my line, taking with it my Apple Time Capsule.

Since then I have been getting around 1.3mbps on my 10meg line (connection continuously dropping). On Saturday it improved to around 5.3mbps but it is not near the levels I was getting prior to the storm (7.3 and up).

Had a Telkom tech come around but he could not find the fault, says that they may try moving me over to a different port at the exchange but couldn't do it at the time due to it being a Sunday.

I can deal with speeds of 7mbps and up but paying for a 10meg line and getting half of that is just a waste of money.

Wish they would just role out fibre here :-(

FYI (I have multiple VOX Fatpipe accounts for my ISP)

 

[somedude]

Yes, I'm in the same boat in Olivedale, just around the corner.
I didn't have a direct strike, but something is seriously amiss and my 10Mb ADSL is unusable at under 1Mb.

It has finally motivated me to cancel my line and move to LTE.

 

[Way69]

What aggravates me is that my coverage map now states that I live in a 4mb area but I have a screenshot of the same map from September stating its a 10mb area...

Its one thing to not upgrade the infrastructure but to let it degrade to the point where the service offering degrades just upsets me.