Download Failed. The file size was changed on the server

[Carbon_Fibre]

Has anyone come across the error "Download Failed. The file size was changed on the server"

I signed up for an Axxess Uncapped R196 a few weeks back. Tried to download some movies (Paid site - HTTP Downloads file sizes around 400MB per 30 minute movie). With Firefox, it would complete between 10% to 25%. Then just stop. It says transferring but the download percentage stays the same (in perpetuity).

Tried a few download managers. Same story, but Free Download manager shows the error as The file size was changed on the server. I assume this was the error with all the download managers and firefox.

Do you think this issue is with Axxess or the Site?

Thanks

 

[bleh69]

i think you are being conned. what is the site url?

 

[Carbon_Fibre]

Realitykings.com. It's a well established site, high reviews, ratings.

Some of the downloads finish successfully. about half don't

 

[HavocXphere]

I know what that is. Its the site.

Its part of the site's anti-leeching tech. Sites use that to prevent DL manager usage. i.e. They dynamically point you to another file on the second try and/or if the user agent changes. Obviously their stuff isn't working correctly. I've seen the same message on some software downloading site. CNET I think.

Try setting the DL manager to using only 1 thread & set the user agent to whatever your browser is using. If that fails go shout at the site admins.

 

[Carbon_Fibre]

@havoc.

Don't see the thread option on Download Accelerator Plus (DAP), but on Free Download Manager seems to have an option for the number of sections. I'll give it a try. Thanks

But how do you explain the download failure in firefox (no download manager add-on), just the standard download option (no resume function or anything)?

 

[Carbon_Fibre]

I sent them an email last week friday. they responded:

Dear Member,

Thank you for contacting our Customer Service Department. We apologize for the inconvenience, however to properly resolve your inquiry we will need you to contact one of our Customer Service Agents at 1-877-730-7253. Our hours of operation are from 7:00 am to 11:00 pm eastern, seven days a week.


Thank you,

Customer Service
Agent #36

-----------------------

Now who wants to phone them. They should have an instant chat function. Anywho, **** them. will probably cancel and sign up with brazzers. I used to subscribe to Naughty America, that was/is a top site too.

 

[HavocXphere]

But how do you explain the download failure in firefox (no download manager add-on), just the standard download option (no resume function or anything)?

Not sure. My money is on some flakiness in your line. Even on a good line a huge download w/o some sort of DL manager can fail.

But that file size business is def anti-leech tech if it happens more than once. Once-off can be them actually changing the file.

Use Free Download manager. User agent is here:

 

[hossam]

hi i have the same problem ( file size was changed on server ) after 83% but i dont understand if i could resume download or not by using user agent and if i could. could you tell me how to do so?