Dreadfully slow speeds during weekdays

[TheVoice]

I've been having this problem probably ever since I've had ADSL (few months now) but it's really starting to get to me. Pages take about as long (if not longer) to load as a 56k modem, and while local sites are a bit faster, it's still slower than it should be.

It only ever seems to occur during the day, at about 5-7PM it gets faster and all is fine again. Weekends are usually fine, it's just weekdays.

I'm guessing that this has something to do with network congestion and is unavoidable, but surely if it's being advertised as a 512K service, I should be getting that? It's unacceptable to only have decent speeds during the evenings and weekends, I pay for it all the time so I want it all the time. Something is seriously wrong when I can't even reliably stream a 64K song because it keeps skipping and having to buffer every 5 seconds.

 

[georgestrydom]

I agree, it is getting worse and worse during the day. Look at this speed test to telkom.

Results:
Below is the data used to calculate your download speed:
• Download time: 38.359 seconds
• Size of file: 500 KiloBytes
• Estimated line speed: <font color="red">106.4</font id="red"> (kilobits/second)
• Estimated line speed: <font color="red">13</font id="red"> (kiloBytes/second)

I'm only getting one fifth of what I am paying for. I sat on the phone for days trying to get some improvement out of them. They really don't want to bother at all. If they can continue to run this little lot with the least amount of input, the happier they are. To my understanding, this is just pure congestion. What bugs me is that during the night the speeds are pretty good. So does that mean that business use has becoming so big that the network need an upgrade, or is Telkom manipulating the bandwidth away from private users during the day.

 

[kaspaas]

I also experienced such slowdown for web browsing.

But SSH is lightning fast. SMTP and POP3 is reasonable.

FTP was Ok, but not as fast as it used to be.

My guess: The transparent HTTP proxies are not up to scratch. Any of the real boffs have ways in which one can check the performance of proxies?




South Africa needs World Class Broadband at World Competitive Prices.

 

[airtite]

I have spent the last couple of days on the phone with the guys from my isp whos job must be most frustrating because there isnt much they can do except log a sq with the saix call center, i also contacted both telkomsa and saix, the guy I spoke to at telkomsa said that they know there is a problem but the saix guys say that there isnt......... i think that the transparent cache isnt totally to blame though, i think that the rate limiting access lists on the international peering points give more priority to the saix diginet clients, but if we have business adsl accounts then I dont see why we should be in the same pool as the home adsl clients, I mean whats the point of having a business adsl account if during the day you probably would get faster international speeds using a analog dialup.

frustrated

 

[beyers]

Speeds are consistently slow for a few days now. I thought it was because of the end of the months. But today is continues.

 

[CreepyCrawley]

And Telkom can always hide behind their "Best effort service" excuse.

Telkom se ma...