Dropped external harddrive

[Paul Hjul]

I managed to knock my 2Tb Western Digital External off the desk onto tiles. Sadly the little case isn't as shock resistent as would be ideal and the drive she not working.

A start up sound that makes me think the drive is not spinning up but that the platters are not damaged or cracked - or crashing into each other (you know the really nasty physical damage that can happen) and that it is a simple physical fault.

A data recovery quote of 4.5 k and up is pushing me towards writing off this horrendous accident as akin to hurricane Sandy hitting my house. What I am hoping is that somebody can point me not to a full data recovery service for cataclysmic failure but could say Ja those devices need a love tap at spot x or I can open it and realign the head.

The software side of recovery is one thing but its a physical disk that isn't starting up.

HELP - preferably of the flavour of under a grand

 

[twicode]

Worst is if the drive is still connected to power and reading/writing when it hits the ground. Otherwise it might still work.

It might just be a loose enclosure connection. You could try put the HD in another external enclosure to see what happens.

 

[Paul Hjul]

fortunately not connected to power or reading/writing. The drive is out of its enclosure and I had hoped it was just something loose on the enclosure another HDD works in the enclosure my worry is that it is something minor but physical on the disk. What I really wish is that there was a low cost slightly higher risk consumer orientated disk repair and recovery service in SA. Pay 500 bucks to get the drive going buy a new drive and do my own recovery and reconstruction of the data.

 

[mercurial]

Speak to South_Bit.

 

[psivius]

Another option in Cape Town would be: http://www.imexgro.com/

 

[MickeyD]

Speak to South_Bit.

/seconds recommendation

 

[DJ...]

/seconds recommendation

Thirded. See my signature...

 

[SouthBit]

DJ... I like your signature

In contact with the OP, let's see if we can help!

 

[snail]

Had the exact same issue a while ago.....fallen external. Tried everything under the sun to get it working again. Cut a long story short.....going to cost you to recover the data. I just cut my losses there and then.