DSD1110 fault. 8118 error

[Disflippant]

I can confirm that replacing the cap resolves the problem! Thanks for the info.

 

[Mr_Bee]

I don't know this for sure, but my guess would be that the PSU can't manage once the LNB on the dish starts drawing current. This causes the decoder to restart and the whole process starts again. I don't really see the problem you have with paying for a repair. Nothing gets repaired for free anywhere, unless it's under warranty and your decoder obviously isn't.

At the exorbitant rate that MC costs, there should be a problem to pay more for anything, so I second the feeling that MC wants to milk every fraction of a penny, in short, unrestrained greed.

 

[AthenianOwl]

Had this problem last year. The only way to fix it is to buy a new decoder.

 

[yeldoom]

Had this problem last year. The only way to fix it is to buy a new decoder.

lol :erm:

 

[AthenianOwl]

lol :erm:

Yeah, I know. That's what we were told We took our old decoder to the local shop for repair. They said that there's no way to fix it. So we had to buy a new one. That shop is located in Umtata.

 

[yebocan]

I had the dreaded 8118 error as well, when I spoke to the lady on the phone she told me its a small problem take it into your customer service centre and they will help you. She did not tell me that helping me would mean me buying another reconditioned decoder or buying a new decoder. They try to sanatise the what they are doing by calling it a swapout, to me a swapout would mean taking my old decoder and give me a new one sans cost or for a marginal fee. If you can get a brand new decoder, dish, lnb, smart card, remote, cabeling, connectors and sundries, as well as installation to one point all for R499, bearing in mind that the store you buy the decoder from has to make a profit as well as the dish installation guy needs to make a profit or get paid, it would seem that for R340 would more than cover the cost of a brand new decoder with a full 12 month guarantee.

Internal power supplies are for the most part inexpensive, if multichoice opened up their monoply and allowed 3rd party techs to perform certain repairs it would make it once again financially possible to have your decoders repaired. I remember in the past they used to have technicians at all customer service branches, until some accountant showed them that it would be more PROFITABLE to not repair and decoders and let customers buy new ones, they then take our old decoders and repair the fault for less than R50 and sell it back to us for R340. It would take a tech that works on these decoders daily less than 5min to remove the cover, swap out the old psu, test and close the box. I would not mind paying about R120 to R150 for such a service, I dont even mind waiting a day to 2 to get my decoder back.

@Quantum Theory, you are right in first world countries the potential market may consist of millions or subscribers, however you must bear in mind that their are multiple vendors operating in those areas so it is very possible that multichioce enjoys a larger subscriber base in just South Africa let alone the rest of Africa where the also operate, the multichoice subscriber base should also be in the millions by now.

Also @Quantum Theory, I very much doubt that multichoice is subsidising the decoder, you are mistaken in thinking the decoder costs multichioce around R700, the expensivest single cost to multichoice would the the royalty fee to irdeto, I often travel to China on business and you see set top boxes (essentially decoders) starting from R80 to R150 in the local market, and PVR boxes from around R200 to R400, and that is retail, given scales of economy, advanced pcb and die manufacture and fabrication processes, I would realistically estimate the decoder to cost multichoice to be less than R200 to R250.

I am going to open my decoder bypass the original psu, and hook it up to the psu on my workbench and see if the decoder has enough power to perform a reboot and startup without the 8118 error. If that works I can buy the appropriate transformer from my electronics store and replace the original psu

I will post the results here if it works out

-irdeto - part of the Naspers family....methinks no royalties-

 

[MegaTesla]

I can also confirm that changing C10 fixes the problem. Mine wasn't even bulged, but replacing it solved the problem.

 

[frankvw]

Error 8118? Replace C10!

My son's Multichoice 1110(+2) decoder developed the dreaded 8118 error. Following on from the theme on http://www.pcstats.com/articleview.cfm?articleID=195, and in the past having replaced several blown capacitors on a motherboard successfully, and having repaired several PC power supplies with the same problems, I opened up the decoder and sure enough, capacitor C10 was slightly bulged on top. I removed the power supply (it's easy to do), and replace the old 470 uF 16v job with a 63v one from Yebo Electronics. Part number ELT477, price R5.01 plus VAT. The device is now working 100%. This was not rocket science. Anyone with a torx wrench of the right size, a small phillips screwdriver, a soldering iron and some soldering and desoldering skills should have no trouble repeating what I did.

I can confirm this. My decoder suddenly developed the infamous 8118 error. Having Googled and read the above, I opened up my decoder, spotted a very slight bulge at the top of electrolytic capacitor C10 on the SMPS board, replaced it (adding a ceramic 100nF cap in parallel because C10 obviously struggles to handle the 20-40kHz ripple) and All Is Well Now.

A word to the wise: any switched mode power supply works with high voltages. If you're not qualified to work on equipment like this, rather consult an experienced electronic service technician (tip: knock on the door of your nearest radio ham - he'll have an antenna tower standing in his garden so he'll be easy to spot) and have him do it for you. The whole thing takes less than 10 minutes, start to finish.

 

[mjmapi]

Guys any work-through for this repair?

Also been getting the 8118 error, was even thinking of buying new decoder until i saw this thread,

 

[mjmapi]

Guys any work-through for this repair?

Also been getting the 8118 error, was even thinking of buying new decoder until i saw this thread,

- Did as guided and advised, happy to say my DSTV has been running fine for the past two weeks, that's a R500 bucks save on a new DSTV decoder, thanks guys.

 

[koos]

My decoder also started looping the 8118 error yesterday, I took out the power supply, took it too the nearest electronic dealer, they replaced the capacitor within 5 minutes, total cost R25. Thanks to the clever guys on this forum!

 

[Freddo the Frog]

Very interesting. I replaced my 1110 decoder about a year ago with the same problem. Pity I missed this thread.

Now for my question.

I have a PVR2 and a 1110 xtra view setup. PVR is primary. Dual LNB with 2/4 switch.

It has been working fine until about two weeks ago but now I get picture break up on the 1110 on some channels. eg 403 ETV is fine but the other news channels beak up.

Signal strength on the PVR is 98% but only about 82% on the 1110 which drops to 0 and then back to 82% on the dodgy channels. I have checked the cables, swapped things around and readjusted the LNB position with no improvement. The 1110 has about an extra 4m of RG6U compared to the PVR so that wouldn't explain the signal loss.

I suspect the 1110 is on its way out. Before I take it apart does anybody have any advice?

 

[deebo123]

dstv decoder fixed. stuck in error 8118 loop.

same issue. replaced c10 even though it was flat on top. less than R2 for the capacitor at communica. i had to buy a 25v 470uf. taller, but diameter identical. just make sure its 105 degree capable. standard ones are 85 or 95 celsius. its been working for a week now already so i suppose its fixed. thanks mazal for the solution. didnt feel like using food money for a decoder! here's some pics.

 

[Freddo the Frog]

Fixed the signal drop on the 1110 decoder

Just a report back on my problem with signal dropping out. I found two of the capacitors with swollen tops (not C10) and replaced them. One was 470µF and the other was 1000µF. I replaced both of them (I used a 4700µF instead of the 1000µF because it was the closest I had in stock). Lo and behold, it is working fine.

Electrolytic capacitors have a liquid electrolyte and they do dry out with age, especially if they are in a hot environment.

Next time it gives me a problem I will replace all the electrolytics on the power supply board. For now I'm happy to have my picture back. When I get a chance to open it again I will make a parts list and post it on this forum.

 

[theEndUzer]

sobs ... so unfair just reconnected dstv this month after moving apartments and now I get this error after only about 6 days of watching :-( another month of the sims I guess

 

[Mangi]

Hiya Guys, Also having some issues with my DSD1110 decoder. Had it plugged out for more than 6 months (Temporarily deactivated my DSTV), but now when I try to plug it in again the power does not come on. I've tried different cords and different plugs, so that is not the issue. Could this also be a problem with the capacitor? Would love to have this sorted for this weekends rugby!

 

[vernongene]

The fix worked

My son's Multichoice 1110(+2) decoder developed the dreaded 8118 error. Following on from the theme on http://www.pcstats.com/articleview.cfm?articleID=195, and in the past having replaced several blown capacitors on a motherboard successfully, and having repaired several PC power supplies with the same problems, I opened up the decoder and sure enough, capacitor C10 was slightly bulged on top. I removed the power supply (it's easy to do), and replace the old 470 uF 16v job with a 63v one from Yebo Electronics. Part number ELT477, price R5.01 plus VAT.

The device is now working 100%.

This was not rocket science. Anyone with a torx wrench of the right size, a small phillips screwdriver, a soldering iron and some soldering and desoldering skills should have no trouble repeating what I did.

Thanks so much. Cap C10 had only the slightest bulge but I replaced it anyway and the fix work like a charm. Thank you for sharing.

 

[Broadcom]

Hiya Guys, Also having some issues with my DSD1110 decoder. Had it plugged out for more than 6 months (Temporarily deactivated my DSTV), but now when I try to plug it in again the power does not come on. I've tried different cords and different plugs, so that is not the issue. Could this also be a problem with the capacitor? Would love to have this sorted for this weekends rugby!

Also had a completely dead decoder 8 months after replacing the C10 cap. Turned out that one of the puny little 1/8 watt 1000k resistors was open circuit. Replaced with a 1/4 watt and fine. Resistor was R4.

 

[Gbengasho]

Sincerely, this worked liked magic.

My son's Multichoice 1110(+2) decoder developed the dreaded 8118 error. Following on from the theme on http://www.pcstats.com/articleview.cfm?articleID=195, and in the past having replaced several blown capacitors on a motherboard successfully, and having repaired several PC power supplies with the same problems, I opened up the decoder and sure enough, capacitor C10 was slightly bulged on top. I removed the power supply (it's easy to do), and replace the old 470 uF 16v job with a 63v one from Yebo Electronics. Part number ELT477, price R5.01 plus VAT.

The device is now working 100%.

This was not rocket science. Anyone with a torx wrench of the right size, a small phillips screwdriver, a soldering iron and some soldering and desoldering skills should have no trouble repeating what I did.

I took my DSD 1110 to multichoice to be checked for the 8118 error. I was told to drop it off for 2 days and pay N7,500 (about US$50)for a swop. This meant I was going to miss the Spanish super cup yesterday btw Barca and Real Madrid. I decided to "manage" the decoder yesterday since it randomly connects and shows pictures. However, during the 39th minute of the match my decoder packed up.

I was so annoyed, I picked up my iPad to browse for a possible solution. Fortunately, I stumbled on this forum. However, it was late at night and I could not get the capacitors; today immediately I got back from work I followed the instructions and got my C10 and C1 replaced, and BAM BAM BAM, the picture is back on! Spent about a quarter of what multichoice asked for in fixing the decoder in less that 1 hour!

Thanks guys!

 

[MoreaneCarla]

hu can do 4 me?? N whr can they fix it?? Bcz I had a same problem in 2010 then I took my DSD 1110 to multichoice to be checked for the 8118 error. I was told to drop it off for swap they gave me a 2nd hand decoder and pay R360.. Now it giving us da same problem again.. Pls help a sista