DSTV Decoder Trouble

Chris_H

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Mar 31, 2008
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Just wanna know, I bought a new decoder (the normal single view decoder) a couple of months back and recently noticed that the audio would disappear for around 5 to 10 minutes and then come back. Switching channels doesn't help. Anyone else have this happen to them? I already had to swap out the new decoder once as it went t1ts up :(
 

bsntombela

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Feb 6, 2006
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324
Sure happens to me too!!!

At one stage I thought it was my newly acquired 42" black Samsung LED Full HD that sits right next to my newly acquired PS3 in my new bachelor pad...;-)
 

xrapidx

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Feb 16, 2007
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Happens to me too - and I have a dual view - sometimes for entire episodes....
 

Kloon

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Nov 6, 2006
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Yep getting the same with my decoder. A reset fix the audio, but still irretates me.
 

McGuywer

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Jun 28, 2006
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The problem is with the decoders firmware...
DStv isn't actually updating the firmware.
 

Chris_H

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Mar 31, 2008
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Thanks for the input guys! now at least I don't have to make time to get it swapped out again. *erm... might have been better than having the fiance moaning and bitching every time this happens though lol
 

dr_phalange

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Aug 8, 2005
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Happens to us as well...

Newest problem since last week Thursdays software update is that the frequency of the remote is now the same as my Sony TV/DVR...so everytime you press a button it opens some stupid DSTV decoder menu...

Exceptionally annoying, and sadly no way to fix it!
 

Sackboy

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Dec 14, 2008
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It doesn't happen on the DSD990.
We occasionally have no audio on a channel, but, hey, this is Efrika.
 

kayvee

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Jan 3, 2008
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Switching channel then reverting back tends to fix the audio, at least on the HD PVR. Very annoying, though.

It's not a frequency issue dr_phalange, all remotes operate at an IR carrier frequency of 38kHz, it's more like a decoding issue where a new code has been implemented on the decoder side, which happens to clash with your Sony one.
 

dr_phalange

Active Member
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Aug 8, 2005
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54
Thanks Kayvee

Heard from a friend with a LG DVR that's doing the same thing.

It sounds like anti-competitive behaviour to me...buy our PVR decoder or else!

Can we institute a class action suite ;)
 

Milano

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Feb 7, 2004
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Depends on your decoder model but I see some software updates for certain decoders were released today - see the forums on dstv.com.
 

CrzWaco

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Jul 21, 2008
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Anybody having the problem where movie magic channel 2 sound would be mute? all the other channels are okay, apart from the audio volume inconsistencies.
 

Sackboy

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Dec 14, 2008
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can you point me in the right direction what is needed to get DSTV and the Dreambox working? What is needed if I have a current dualview setup and how does the EPG work?
As far as the EPG is concerned - DSTV have gone their own way with that system. It means you would have to load a file 'scraped' from DSTV listings and compiled. It won't load their EPG as their own boxes do.
 
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