Good Day,
I am hoping someone can assist, my parents updated from a HD decoder to an Explora 3B decoder in April. The decoder was replaced about a month ago, but both decoders had the same issue where every 2 weeks, when switching the tv on Monday morning, it gives an Error 30-0.
I have tried all the options to to clear it, using the MyDSTV app, from the website, USSD codes, WhatsApp, chatting to a consultant to clear, only way the error is cleared is to take the decoder to multichoice.
I have done a soft reboot, factory reset, removing all cables and waiting 15 minutes, nothing works, any ideas on how to resolve the issue.
Thanks for the assistance.
I am hoping someone can assist, my parents updated from a HD decoder to an Explora 3B decoder in April. The decoder was replaced about a month ago, but both decoders had the same issue where every 2 weeks, when switching the tv on Monday morning, it gives an Error 30-0.
I have tried all the options to to clear it, using the MyDSTV app, from the website, USSD codes, WhatsApp, chatting to a consultant to clear, only way the error is cleared is to take the decoder to multichoice.
I have done a soft reboot, factory reset, removing all cables and waiting 15 minutes, nothing works, any ideas on how to resolve the issue.
Thanks for the assistance.