Hopefully this is in the right place but here goes.
We currently have at home the following setup:
DStv Explora 2 (main decoder)
DStv Explora 2 (secondary decoder in bedroom - this shares channel to daughters room)
DStv HD decoder (this is in my mother in-laws bedroom and shares with other daughters room)
The cables from satellite dish where run while we were still building our house as the roof in main lounge area is tall and has no access to the inside anymore (which is why we had to run the cable before sealing up the roof).
Now the issue is the past couple weeks the main Explora has been acting up asking to format HDD etc which I would do and then all worked again. But since Thursday after formatting and resetting decoder to default settings the decoder keeps rebooting and never gets back to the searching for channel screen - starts with display on decoder showing DL and then loAd and just stays in that cycle.
Issue is because that is the main decoder no other TV in the house works either.
I was thinking to just replace all decoders with the new model 3 but that is where the issue starts as from what I have been told the new decoders only connect with one cable from satellite where as my current decoders use 3 and we can't run thru the roof as it is sealed off.
Is my only option now to look for a new Explora 2 and then do I need to call DStv and get them to marry the sim card to the decoder (is that possible) or is there something else I need to do?
Any advice would be great before I have to call in technicians who charge min R500 call out fee.
We currently have at home the following setup:
DStv Explora 2 (main decoder)
DStv Explora 2 (secondary decoder in bedroom - this shares channel to daughters room)
DStv HD decoder (this is in my mother in-laws bedroom and shares with other daughters room)
The cables from satellite dish where run while we were still building our house as the roof in main lounge area is tall and has no access to the inside anymore (which is why we had to run the cable before sealing up the roof).
Now the issue is the past couple weeks the main Explora has been acting up asking to format HDD etc which I would do and then all worked again. But since Thursday after formatting and resetting decoder to default settings the decoder keeps rebooting and never gets back to the searching for channel screen - starts with display on decoder showing DL and then loAd and just stays in that cycle.
Issue is because that is the main decoder no other TV in the house works either.
I was thinking to just replace all decoders with the new model 3 but that is where the issue starts as from what I have been told the new decoders only connect with one cable from satellite where as my current decoders use 3 and we can't run thru the roof as it is sealed off.
Is my only option now to look for a new Explora 2 and then do I need to call DStv and get them to marry the sim card to the decoder (is that possible) or is there something else I need to do?
Any advice would be great before I have to call in technicians who charge min R500 call out fee.