Dstv now error.

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When i try watch dstv on laptop...and click to stream it give me a reload app error. Any help?
I just formatted laptop this morning.

See photo attached
 

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dstv support cant seem to help me, one agent told me to disable vpn, but the steps he say is not the same on my pc, so i dont know where to go and what to do...

it worked 100% on laptop, till i formatted it. give me same error on my phone also in chrome.
 
Change DNS Servers and try again.
Use DNS Jumper to find and apply fastest DNS Server.
If it doesn't work. Switch off your Internet for a minute or two to get a new IP address. Check again.
 
Change DNS Servers and try again.
Use DNS Jumper to find and apply fastest DNS Server.
If it doesn't work. Switch off your Internet for a minute or two to get a new IP address. Check again.
it does work on my PC in my room..but not the laptop....switching router off will help?
 
it does work on my PC in my room..but not the laptop....switching router off will help?
It might yes. Switch it off for a few minutes. Check DNS on laptop. You can manually add it, even if the PC doesn't use the same one.

Make sure the Laptop has the correct WiFi/NIC drivers. Possibly a newer version could help. Make sure Windows Updates are up to date.
 
the website and all work, only give that error when i click on channel to stream.
 
It might yes. Switch it off for a few minutes. Check DNS on laptop. You can manually add it, even if the PC doesn't use the same one.

Make sure the Laptop has the correct WiFi/NIC drivers. Possibly a newer version could help. Make sure Windows Updates are up to date.
i switched off router..no help. i dont know where to get newer wifi drivers due its a mecer z140c, and u dl all drivers in a bundle on their website and i already used it. :(
 
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