DSTV Now no longer compatible with Galaxy Tab A 10"

[macnab69]

Since their app update on Saturday the app is "no longer optimised for your device." Have contacted them, but they have minimal staff currently and take time to answer. Anybody with an idea to fix, or must I just hope and pray that one day they will fix it?

 

[Heisenborg]

Yeah Galaxy S8 also

 

[macnab69]

Without being horrible, good. The more problems the more chance they will fix it..

 

[Heisenborg]

On the play store it says its no longer compatible with S8

OMFG ok monochoice

 

[genetic]

On the play store it says its no longer compatible with S8

OMFG ok monochoice

What version of Android are you running?

 

[Heisenborg]

What version of Android are you running?

Android 9

 

[Pineapple Smurf]

stopped working on my iPad2 a year or 2 ago as well coz its on IOS 9.3.5

 

[|tera|]

Strange that it effects tablets.
My phone with Android 8.1 works fine with DSTv Now.

 

[Pineapple Smurf]

programmers are idiots
if something works 100% on a tablet why go and recode the software so that it doesnt run on a tablet anymore?
Morons

 

[macnab69]

Bought the tablet a month ago just to watch DSTV Now. Now worthless. It still works on my phone. Same Android on both. Can't think what it matters - phone or tablet.

 

[craiglotter]

programmers are idiots
if something works 100% on a tablet why go and recode the software so that it doesnt run on a tablet anymore?
Morons

Actually, its a requirement from the various App stores. Both Apple and Android essentially make you upgrade all the time by disallowing older sdk builds. Very frustrating because it knocks perfectly functioning apps out of the store and off of older devices.

 

[Nobody Important]

... Have contacted them, but they have minimal staff currently and take time to answer...

On which number did you reach them? I have been trying the call center number but it offers no option to speak to a human.

Bought the tablet a month ago just to watch DSTV Now. Now worthless...

I call dibs if you're gonna PIF it.

 

[macnab69]

So you are saying that my brand new R4700 tablet is now scrap?

 

[genetic]

programmers are idiots
if something works 100% on a tablet why go and recode the software so that it doesnt run on a tablet anymore?
Morons

It's so their app can actually work, keep up to date with security protocols and remain on the app store.

 

[macnab69]

Nobody Important, I sent them an email: Contact Developer.

 

[Nobody Important]

So you are saying that my brand new R4700 tablet is now scrap?

I'll cover the shipping expense.

 

[Nobody Important]

Nobody Important, I sent them an email: Contact Developer.

Ah! So no telephonic contact? Nvm. Trying to reach them regarding an acc query.

 

[supersunbird]

It's so their app can actually work, keep up to date with security protocols and remain on the app store.

Does the app look at the hardware then? Because why does it not work on some devices and work on other with the same version of OS?

 

[Mr G]

You could always search for an older version and install the apk, just means that you'll be stuck on that version. I managed to find an older version on apkpure.com before I think.

 

[Pineapple Smurf]

Nobody Important, I sent them an email: Contact Developer.

dont expect reliable advice from that idiot @Nobody Important coz he is useless as furk