Hi thanks for the response anway I did following instructions below and still it does not work keeps on getting that annoying error 0x80030038 even after reboot. I would appear that this HD PVR never downloaded any software since I got it, because the loader version is still on 3/2 and for DSTV on Demand the loader version must be 8/2 Phoned Multichoice again this morning they say I must bring it in and luckily it's still under warranty.
HD PVR Software
Latest Software (IS7 Only)
To check that your HD PVR decoder has the latest software, press TV GUIDE. If the last menu item is DStv On Demand, your HD PVR has the latest software!
To check the loader version – press MENU, select Information Central, select Hardware Status, press RIGHT arrow twice (to display the Loader Status screen). Check the value for “Load Ver / Var” on line 3.
■For the UEC HD PVR, the latest software is 18 / 2
■For the Pace HD PVR, the latest software is 32 / 2
■For the Pace HD PVR 2P, the latest software is 8 / 2
If your HD PVR does not have the latest software, please follow the steps below to download the software :
■Ensure that you have no recordings in progress and none scheduled for the next 30 minutes.
■Reboot the decoder. Wait for full video & audio to resume.
■Press MENU to go to the Decoder Menu
■Select Advanced Options
■Enter 9949
■Select DSD Upgrade
■Wait for the RED button to appear, then press RED and follow the onscreen instructions.
Warning! Do not interrupt the download process (which could take up to 30 minutes) and wait for full video & audio to resume.
