DSTV online payment broken?

[kedul]

Hi,

There are java errors om most links from most links after you cliecked the "My Account" button at the top, including "My Balances", from where one can normally pay by credit card. I tried on various computers at work and at home .. all the ssame problem.

Anyone else?

B.T.W. I did send an email about it to DSTV a few hours ago, and the auto reply was all I received until now:


Thank you for your e-mail which is important to us.
Please note, due to the high volumes of e-mails we are receiving, we are unable to immediately attend to your query. Thank you for your patience in this regard. Please do not reply to this automatic response.


Kind Regards

The MultiChoice Enquiries Team

 

[mercurial]

Have you tried different browsers?

 

[POTUS]

I had the same problem.

When you link your e-mail to your account, they ask whether you are responsible for the payment. If you answer no, the option to do the payment with a credit card does not show up.

If you register a new e-mail address to be linked to this account the question will pop up again, and if you answer yes, you will see that the credit card payment facility is available again.