Dstv PVR is humming

FlashSA

Executive Member
Joined
Oct 19, 2007
Messages
9,633
So I've had my dual view pvr for just over a year. Woke up this morning and it is making a buzzing noise which includes a humming from the wooden plasma stand from the vibration the decoder is making. It's not the hard drive as recording and playing is still fine. I think it is the fan inside the decoder which is giving up. Now my gripe is that if I take it into the agents they normally send away and I get a different machine back and hence lose my recordings. I can't open the decoder up because there are warranty stickers on the case joins. Any ideas? I don't want to lose my recordings if i send it in!
 

LancelotSA

Banned
Joined
Aug 20, 2007
Messages
14,713
Dstv PVR is humming

Is it something cool like Guns n Roses "Sweet Child of Mine" or more like Britney with "Oops I did it again"?

If it is the former then I'll buy it off you. If the latter then sorry the problem is all yours.
 

EchoZA

Expert Member
Joined
May 26, 2005
Messages
4,416
Like me your buggered, I went and swapped my unit out this morning. what you are hearing is either dirty fans, or the start of HDD failure.
 

FlashSA

Executive Member
Joined
Oct 19, 2007
Messages
9,633
Afraid it sounds nothing like a Top 40 hit :-( I highly doubt it is the hard drive. My decoder has spent it's whole life plugged into my intellipower UPS setup so it has never had any power issues to it's health. I just don't understand why dstv agents don't offer to copy your recordings onto the new decoders hard drive when they swap out. I would PAY for the service! By the way. How many years warranty do these things have? I have a bad feeling they gonna hit me 300 odd bucks for the swap out. I declined the decoder care option.
 
Last edited:

FlashSA

Executive Member
Joined
Oct 19, 2007
Messages
9,633
Saw in another post that they swapped out for free for you. Presume you have the decoder care contract. How much extra is it? What stops me from adding it on this month and then handing my decoder in next month?
Like me your buggered, I went and swapped my unit out this morning. what you are hearing is either dirty fans, or the start of HDD failure.
 

Milano

Honorary Master
Joined
Feb 7, 2004
Messages
16,752
Decoder Care Contract: I think you have to wait three months before they will entertain a claim.

Pretty sure the warranty is 12 months so your warranty sounds as though it is finished.

Besides the fee to swop out is about the same as 12 months x DCC anyways.
 

ponder

Honorary Master
Joined
Jan 22, 2005
Messages
92,823
ROTFLMAO

When I saw the thread title i kinda knew what was coming :D
 

FlashSA

Executive Member
Joined
Oct 19, 2007
Messages
9,633
You know, jokes aside. I don't know anyone who still has their original pvr. Everyone I know has had to send theirs in for a replacement. Can't understand how dstv can make such crap quality.
 
Top