Not sure if this is the proper thread to post this so I do apologize if it's not.
Anyway, for the last week or two my Openview signal has been quite dismal with channels breaking up constantly and signal error message coming up constantly. Had the installation about for about 3 for years now with minimal issues. Initially thought it was due to weather here in Cape Town. I kept either rebooting the decoder or resetting using the code. Doesn't last long even with minimal wind. What I had noticed today that is that the SABC channels play very clearly with no break up but as soon as I switch over the Etv the problem occurs again. Could it be that the dish is out of alignment. If so, why is SABC not affected and if it is alignment, is there a way I can align the dish properly myself or do I have to get an installer out to look at the issue?
Any advice welcome.
Inspection is the first step. CT is one of the worst places in SA simply because it is the furthest from the satellite, with the lowest look angle over the horizon. This means even the slightest issue with the installation could result in a signal loss on some transponders and not on others.
1. Check for obstacles such as trees (especially palm trees). Trees (especially when the foliage is wet). Trees affect some transponders more than others because not all channels are on the same polarisation.
2. Next check on the condition of the exposed cabling because UV damages the insulation leading to cracks and bits flaking off allowing moisture and rainwater to get into the cable. This changes the attenuation of the cable for the worst, which might result in signal loss.
3. Check the LNB. The cover over the front perishes quite quickly which then allows water to get in and accumulate, which can lead to signal loss.
Once you have done that, then decide what to do. If the cable and the LNB are damaged then the better route will be to get an installer in, to repair/replace whatever needs replacing.
If it is just a tree in the way, get rid of that obstacle first before calling in an installer and doing lots of unnecessary things.
PS: I have just done exactly this at my sister's place and found the cable and the LNB completely shot.
I will be replacing the cable and the LNB this coming week. The installation is 8 years old.