DUNE - Data Usage Notificaction Emails

ToxicBunny said:
Of course people complain,

This is NOT a solution worthy of a company like Neotel... Where is the website that can tell a person how much they've used at any given point in time. Daily emails? that also can't be sent out during the billing cycle? We left the 90's quite a long time ago...
Click to expand...

Yep, I know telkom have a website where you can see how much you've used.This is what the clients/customers expect.
Is it me or is sending out automated emails a week's worth of a programming task.:wtf:
 
Jdawson said:
You Know i remember a article about Neotel being in financial trouble... I am starting to thing this is the case? I recived my usage reports! ... Well not actualy ... It was sent via Email..

1) Only had the last 2 days of "MARCH" on it!
2) Was in a Excle format which showed time datausage and more .. But also showed i used 533mb ... My March bill said 2550 mb ..by the way!
3) I dont think it was my own as it may be some elses ... i think .. "Hence the two upper pionts are moot!" If i am correct.

I would post the Excel report but i dont know who's identity it would compromise!

But ..Hold your anger as Hugo.. he is trying .. If i were him i would have moved on!
Click to expand...

If i left, who'd try help you on here the same way? lol

Hugo
 
Hugo : Nobody is bashing you personally on this aspect, please understand that.

We are just beyond disappointed with the rubbish products that are offered by Neotel, and the BS that spews forth from the company to try and justify why its at LEAST 6 years behind the competition.
 
ToxicBunny said:
Hugo : Nobody is bashing you personally on this aspect, please understand that.

We are just beyond disappointed with the rubbish products that are offered by Neotel, and the BS that spews forth from the company to try and justify why its at LEAST 6 years behind the competition.
Click to expand...

+1 :)
 
Neotel said:
Users, can we post the negative comments in another thread until that date please.
If then miss, by all menas, have a field day.
I'm trying to keep this thread open for updates to all of you!

Hugo
Click to expand...

BobJones said:
If your vapourware imminently to be released email arrives on schedule, I'll send you my copy of Duke Nukem Forever, for sho!
Click to expand...

Dammit! Looks I'll be stuck with that copy of Duke Nukem Forever for a while longer... Any other takers?
 
Deadline number 2....

So what time today can subscribers expect to receive their emails?
 
p&m

jis maar julle kan piss en moan.
die man werk sy gat af. wees dankbaar dat neotel actually met julle kommunikeer. dis meer as wat jy van helkom kan se!
 
Ok, signed up 5 days ago to the opt-in DUNE. Still no mail received... Well, definitely not unexpected. Apparently now it's only going live today? Hmmm... let's see...
 
I've opted some guys in that sent me a mail, so surely you should be seeing them mails form today/tomorrow?

Hugo
 
hvr said:
and i also signed up today, and i received confirmation immediately.

what address did you use to sign up?
note it should be [email protected] and NOT [email protected].
Click to expand...

I actually called and spoke to a consultant who confirmed my details (and e-mail address). I do receive my statement via e-mail so the e-mail address they have on file is definitely spelt right. Basically, they definitely not sending me my DUNE mails...
 
rapidblue said:
I actually called and spoke to a consultant who confirmed my details (and e-mail address). I do receive my statement via e-mail so the e-mail address they have on file is definitely spelt right. Basically, they definitely not sending me my DUNE mails...
Click to expand...

Give me your a different mail address for you, and lets see if this changes delivery of them.

Hugo
 
Can someone please confirm that they are receiving their DUNE notifications?

I have opted in, but nothing has come through yet.
 
rph72 said:
Can someone please confirm that they are receiving their DUNE notifications?

I have opted in, but nothing has come through yet.
Click to expand...

Send my details to Hugo and to the consumers email. Hugo confirmed yesterday that I was added and that I would see mails by today. Nothing yet still waiting.
 
Same here - no mails yet. I was told that they should probably start arriving today...
 
beatlexx said:
Send my details to Hugo and to the consumers email. Hugo confirmed yesterday that I was added and that I would see mails by today. Nothing yet still waiting.
Click to expand...

Been sending mails to [email protected] & they confirmed Last week already that I was opted in & then they advised it was delayed until Monday.

rapidblue said:
Same here - no mails yet. I was told that they should probably start arriving today...
Click to expand...

Ok, let's see what happens. Getting real tired of this.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X