EasyEquities frustration

[tRoN]

So I need to trader money from my EE zar account to my TFSA but it says I’ve exceeded my limit.
I have not done a deposit into the TFSA for current year.

I open a ticket and get a reply to send my account number which I already did in the submission

Now that I reply to the email i get an auto reply that I can only submit questions as a form.

This is BS.

Is there a contact number for these idiots?

 

[zerocool2009]

Plan B would be if you have funds in the bank, topup using the EE TFSA account number

Plan C... tweet them, they respond quickly (via twitter).

 

[backstreetboy]

Just move on over to Sygnia. EE is only good for losing money on shares.

 

[tRoN]

They just closed my ticket without any resolution!

 

[Sir Bob]

Tweet Charles savage and comment about the bad service. I'll be surprised if you don't get answers within 48 hours.

 

[C4Cat]

So I need to trader money from my EE zar account to my TFSA but it says I’ve exceeded my limit.
I have not done a deposit into the TFSA for current year.

I open a ticket and get a reply to send my account number which I already did in the submission

Now that I reply to the email i get an auto reply that I can only submit questions as a form.

This is BS.

Is there a contact number for these idiots?

When did you last deposit into the TFSA?

 

[Hamster]

I have not done a deposit into the TFSA for current year.

For current "year" as in 2021 or current "year" as in 1 March 2020 - 28 February 2021?

 

[cfvh600]

You can check what you have deposited into your TFSA for the current tax year by logging into your account, select the TFSA, then select Menu and then Deposits.

There will be a summary of your total contributions on your TFSA for the current tax year.

 

[tRoN]

For current "year" as in 2021 or current "year" as in 1 March 2020 - 28 February 2021?

End 2021

 

[tRoN]

When did you last deposit into the TFSA?

2019. But this deposit I put in the ZAR account by mistake using that reference

 

[Hamster]

End 2021

Your TFSA deposits are maxed at R36,000 for a financial year MAR-FEB and not JAN-DEC

 

[mugikhan]

You can check what you have deposited into your TFSA for the current tax year by logging into your account, select the TFSA, then select Menu and then Deposits.

There will be a summary of your total contributions on your TFSA for the current tax year.

Just do this and you can see how much limit you have left.

 

[mr_norris]

Is there a contact number for these idiots?

Their mail support is quite terrible. I've had better luck messaging them on Twitter / Facebook.

 

[Sideshow Bob]

Just move on over to Sygnia. EE is only good for losing money on shares.

I didn't get this comment. Do you mean you lose more money on EE platform than any other platform assuming you invested in identical shares in both platforms?

 

[backstreetboy]

I didn't get this comment. Do you mean you lose more money on EE platform than any other platform assuming you invested in identical shares in both platforms?