Easypay payment problems

[AirWolf]

Seem to be having a problem paying on Easypay the last few months.

If I do more than 2 or 3 at a time, it takes a while, reserves the amount and then reverses (smss received), and on the site says it could not authorise.

I have +/- 50 accounts to do, so can't do them 1 by 1.

Used to do them in batches of 10 or so previously and they worked fine.

Card has sufficient credit.

Anyone else?

 

[rrh]

The "could not authorise" message is normally generated by the credit card's bank, none of whom appear to like EasyPay.

I suggest that you give EasyPay accounts a call. They will be able to tell you who is rejecting the transaction.

If it is the bank you will have to give them a call as well, asking what procedure they require you to follow in order to avoid the problem that you are experiencing.

For example Diner's Club require that I have my transactions authorised before use: I just phone Diners and tell them to allow EasyPay transactions for the next hour or so.

 

[AirWolf]

Today the OTP screen just flashes and goes back to the Easypay website, thus not allowing you to enter the OTP.

Easypay says bank problem. Bank says CVV entered incorrectly , which it is not.

 

[AirWolf]

Additionally receiving an sms from FNB saying a technical error, and to call relationship manager or number on back of card.

The ones I was trying to do was for the company and using an RMB card.

Just tested with my own gold card and my personal accounts - same problem - doesn't go the OTP page.

Anyone else using an FNB card can test?

 

[AirWolf]

Started working again last week but the system is still hamstrung - only a few payments (2-3) at a time.

 

[electrix]

hi

can someone advise of the fees involved to topup your easypay wallet?