EDO3 Exchange Congestion - High Latency

sakkiemotto said:
Over the weekend my connection was sweet, no problems. I just hope it stays that way.
Click to expand...

My line was dead for a minute or so a few times, but I dont know if that is related. Other than that, I had no problems.

Thanks to the people that fixed whatever was wrong.
 
I wanted to get an official answer from TelkomZA but just got a copy paste reply of the same response :mad:
 
renorules said:
My line was dead for a minute or so a few times, but I dont know if that is related. Other than that, I had no problems.

Thanks to the people that fixed whatever was wrong.
Click to expand...


Same happened to me over the weekend
 
Hi Guys,

I see I am also connected to EDO03 which explains my frustration. Thanks for all your trouble in raising this with Telkom.
 
Spider said:
Hi Guys,

I see I am also connected to EDO03 which explains my frustration. Thanks for all your trouble in raising this with Telkom.
Click to expand...

I recommend you send a pm to telkom explaining the problem and put this thread as reference that there is a problem so that we can put more pressure on them as that seems to be the only way of getting telkom to fix a problem.
 
Battling again tonight

C:\Users\user>tracert www.saix.net

Tracing route to www.saix.net [196.25.1.204]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 470 ms 579 ms 478 ms 105-236-4-129-esr-lo.mtnbusiness.co.za [105.236.
4.129]
3 494 ms 618 ms 681 ms ipc-recieve-rb-3a.za.mtnbusiness.net [41.181.178
.77]
4 747 ms * 824 ms rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
5 775 ms 377 ms 102 ms jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95
]
6 71 ms 66 ms 65 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 71 ms 67 ms 62 ms rrba-ip-se-2-wan.telkom-ipnet.co.za [196.25.58.1
7]
8 79 ms * 73 ms 196.43.25.137
9 101 ms * 96 ms wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za [1
96.43.11.30]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za [196.43.11.30] repo
rts: Destination net unreachable.

Trace complete.
 
For the last 6 weeks I have been battling with my ADSL line between 18h00 and 22h00 during the week and from around 15h00 to 22h00 over the weekends.

--High latency and slow download speeds
--012 654 xxxx
--4Mbps
--Afrihost uncapped
--between 18h00 and 22h00

Using AFRIHOST ACCOUNT at 20h16 on 22 August 2013:

C:\Users\user>tracert www.saix.net

Tracing route to www.saix.net [196.25.1.204]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 59 ms 62 ms 63 ms 105-236-4-129-esr-lo.mtnbusiness.co.za [105.236.
4.129]
3 63 ms 64 ms 68 ms ipc-recieve-rb-3a.za.mtnbusiness.net [41.181.178
.77]
4 104 ms 73 ms 74 ms rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
5 79 ms 72 ms 68 ms jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95
]
6 76 ms 71 ms 68 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 81 ms 78 ms 83 ms rrba-ip-se-2-wan.telkom-ipnet.co.za [196.25.58.1
7]
8 86 ms * 72 ms 196.43.25.137
9 101 ms 93 ms 98 ms wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za [1
96.43.11.30]
10 wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za [196.43.11.30] reports: Dest
ination net unreachable.

Trace complete.

Speedtest on spdtst.saix.net

Last Result:
Download Speed: 160 kbps (20 KB/sec transfer rate)
Upload Speed: 481 kbps (60.1 KB/sec transfer rate)
Latency: 82 ms
22 August 2013 20:16:32

Using the Telkom Guest ADSL account at 20h25 on 22 August 2013:

C:\Users\user>tracert www.saix.net

Tracing route to www.saix.net [196.25.1.204]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 68 ms 68 ms 69 ms 165.145.36.1
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * ^C

Speedtest on spdtst.saix.net

Last Result:
Download Speed: 484 kbps (60.5 KB/sec transfer rate)
Upload Speed: 529 kbps (66.1 KB/sec transfer rate)
Latency: 67 ms
22 August 2013 20:25:46
 
nerf said:
I recommend you send a pm to telkom explaining the problem and put this thread as reference that there is a problem so that we can put more pressure on them as that seems to be the only way of getting telkom to fix a problem.
Click to expand...

Thanks Nerf. I have posted results from tonight and sent a PM.

Now just holding thumbs :whistle:
 
So for the last 3 days things were once again not working as it should. Its still not as bad as it was a week or two ago, but it definitely isnt as it should be. This is not how I want to start a weekend ;(
 
--High latency and slow download speeds
--012 654 xxxx
--4Mbps
--Afrihost uncapped
--between 18h00 and 22h00

Speedtest on spdtst.saix.net

Last Result:
Download Speed: 355 kbps (44.4 KB/sec transfer rate)
Upload Speed: 533 kbps (66.6 KB/sec transfer rate)
Latency: 83 ms
01 September 2013 19:25:50

Tracing route to www.saix.net [196.25.1.204]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 66 ms 64 ms 63 ms 105-236-4-129-esr-lo.mtnbusiness.co.za [105.236.
4.129]
3 73 ms 78 ms 79 ms ipc-recieve-rb-3a.za.mtnbusiness.net [41.181.178
.77]
4 * 65 ms 65 ms rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
5 63 ms 62 ms 63 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 73 ms 72 ms 68 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 78 ms 71 ms 64 ms rrba-ip-se-2-wan.telkom-ipnet.co.za [196.25.58.1
7]
8 80 ms 77 ms 70 ms 196.43.25.137
9 103 ms 102 ms 101 ms wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za [1
96.43.11.22]
10 * * * Request timed out.
11 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za [196.43.11.22] reports: Dest
ination net unreachable.

Trace complete.
 
Ask for a follow up from TelkomZA, please let us know what he says
 
--High latency and slow download speeds
--012 654 xxxx
--4Mbps
--Afrihost uncapped
--between 18h00 and 22h00

Speedtest on spdtst.saix.net

Last Result:
Download Speed: 614 kbps (76.8 KB/sec transfer rate)
Upload Speed: 207 kbps (25.9 KB/sec transfer rate)
Latency: 64 ms
02 September 2013 22:03:44


Tracing route to www.saix.net [196.25.1.204]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 107 ms 60 ms 81 ms 105-236-4-129-esr-lo.mtnbusiness.co.za [105.236.
4.129]
3 64 ms 116 ms 94 ms ipc-recieve-rb-3a.za.mtnbusiness.net [41.181.178
.77]
4 136 ms 132 ms 149 ms rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
5 204 ms 196 ms 250 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 211 ms 232 ms 263 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 320 ms 308 ms 302 ms rrba-ip-se-2-wan.telkom-ipnet.co.za [196.25.58.1
7]
8 377 ms * 416 ms 196.43.25.137
9 136 ms 138 ms 118 ms wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za [1
96.43.11.22]
10 * * wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za [196.43.11.
22] reports: Destination net unreachable.

Trace complete.
 
ADSL line virtually unusable again as of late. Followed up again on a ticket I logged with Telkom almost three months ago and I was told that something wasn’t “right” with the ticket and I ended up having to log a new ticket which I haven’t received any feedback on for more than a week. Words fail me, I’m tired of continuously fighting just to get the basic service I’m paying for. Will PM TelkomZA and keep everyone updated on the feedback I receive.

Number: 012 665 ****
ADSL Line: 4Mbps (Administered by Telkom)
Service Provider: MWeb (4Mbps Premium Uncapped)

Tracing route to www.saix.net [196.25.1.204] over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 272 ms 266 ms 249 ms 41-132-36-1.dsl.mweb.co.za [41.132.36.1]
3 310 ms 267 ms 241 ms 197-80-96-138.jhb.mweb.co.za [197.80.96.138]
4 225 ms 256 ms 291 ms vl-92.vic-hscore-2.mweb.co.za [197.80.2.2]
5 389 ms 410 ms 396 ms tengig0-7-0-2.12.vic-p-1.mweb.co.za [197.80.5.241]
6 330 ms 294 ms 282 ms tengig0-0-0.vic-pr-1.mweb.co.za [197.80.4.141]
7 215 ms 171 ms 186 ms jhb.telkom-ipnet.co.za [197.80.4.117]
8 188 ms 211 ms 201 ms 196.43.25.137
9 194 ms 198 ms 178 ms wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za [196.43.11.30]
10 wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za [196.43.11.30] reports: Destination net unreachable.

Trace complete.
 
mvik said:
ADSL line virtually unusable again as of late. Followed up again on a ticket I logged with Telkom almost three months ago and I was told that something wasn’t “right” with the ticket and I ended up having to log a new ticket which I haven’t received any feedback on for more than a week. Words fail me, I’m tired of continuously fighting just to get the basic service I’m paying for. Will PM TelkomZA and keep everyone updated on the feedback I receive.

Number: 012 665 ****
ADSL Line: 4Mbps (Administered by Telkom)
Service Provider: MWeb (4Mbps Premium Uncapped)

Tracing route to www.saix.net [196.25.1.204] over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 272 ms 266 ms 249 ms 41-132-36-1.dsl.mweb.co.za [41.132.36.1]
3 310 ms 267 ms 241 ms 197-80-96-138.jhb.mweb.co.za [197.80.96.138]
4 225 ms 256 ms 291 ms vl-92.vic-hscore-2.mweb.co.za [197.80.2.2]
5 389 ms 410 ms 396 ms tengig0-7-0-2.12.vic-p-1.mweb.co.za [197.80.5.241]
6 330 ms 294 ms 282 ms tengig0-0-0.vic-pr-1.mweb.co.za [197.80.4.141]
7 215 ms 171 ms 186 ms jhb.telkom-ipnet.co.za [197.80.4.117]
8 188 ms 211 ms 201 ms 196.43.25.137
9 194 ms 198 ms 178 ms wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za [196.43.11.30]
10 wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za [196.43.11.30] reports: Destination net unreachable.

Trace complete.
Click to expand...

Telkom remains pathetic and useless

Im now having problems with my line every day between 12 and 6 PM I hear funny static noises on the line and the ADSL losses sync only after 6 PM it all goes away and line syncs happily at 6 mbps - Telkom techs too incompetent to find the problem after three tickets

Nothing they do will fix there image

/end of rant of anger :(
 
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