Email about price From Imaginet

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I all This is a email i just got from Imaginet :cool:



Dear Valued ADSL Subscriber

As the ancient Chinese curse goes, “May you live in interesting times”. Well, things have definitely been interesting with ADSL over recent months, and it's just getting started.

Our “friends” at Telkom have announced a radical change to the ADSL pricing model effective 1 November. Instead of a flat fee, Telkom will now be billing on a usage basis. Simply put, you will pay x amount for each gigabyte of data you send and receive over your ADSL line.

The impact of this change will be minimal for those of you on the Micro, Lite and Basic packages. However, the potential impact on the Power 10, 20 and 30 packages could be more significant. This affects every SAIX-based ISP in South Africa, not just Imaginet.

We have been harassing Telkom for months over technical and logistical issues that pertain to the 1 November changes. As of yet, Telkom have not been forthcoming with the solutions we require. We've also been fighting the potential changes tooth and nail, and we're not alone in this fight (more information below).

We're going to put our cards on the table: we don't have new ADSL prices for you today. However, we're not going to make that your problem. From 1 October 2005 to 25 October 2005, Imaginet hereby waives the notice period normally required for cancellation and updgrades/downgrades of the affected ADSL packages (not including ADSL Premium).

The Imaginet Service Agreement (available on the Imaginet website at http://www.imaginet.co.za) has been updated to reflect this change. That means, when we do announce the new prices, you will be able to choose the package that best suits your needs. It also means that we must formally notify you that as of 1 November 2005, all Imaginet ADSL packages will change to accommodate Telkom's new billing system. As mentioned above, this will have little effect on Micro, Lite and Basic accounts, but the affect could be substantial on all Power 10, 20 and 30 accounts. We encourage you to take advantage of the high caps while they last.

We will announce the new ADSL packages as soon as we have confirmation on some of the technical and logistical issues with Telkom. Thank you in advance for your patience and support during these 'interesting' times.

Background on the battle

The Players

The Monopoly: Telkom - we all know and 'love' them.

The Regulator: ICASA - the Independent Communications Authority of South Africa - responsible for all telecommunications control and regulations.

The Coalition: ISPA - the Internet Service Provider Association - Imaginet and all of our comrades in arms.

Prisoners of War: you - the general South African Internet public

In the Government Gazette dated 27th July 2005, ICASA formally declared war on Telkom with the publication of a damning report on Telkom's ADSL provision in South Africa. The gist of the report declared ICASA's intent to bring South African ADSL into line with international standards on pricing and performance. The documents are available here (we recommend you skip to the end and read the conclusions, unless you enjoy this sort of thing).

http://www.icasa.org.za/SearchResults.aspx?Page=91&Criteria=adsl report

Lo and behold, Telkom responded with a dismissive wave of the hand, and a few days later, a powerful counter-strike. Telkom officially announced to all SAIX ISP's that the pricing model would change to a usage based system. Visit http://www.heLLkom.co.za for more information (look for the section titled, “Be warned - new ADSL pricing 1 November”).

Imaginet immediately responded with a volley of its own, and launched http://www.adslpetition.co.za with a view to support ICASA in its efforts to bring South African ADSL into line with international standards for the pricing and provisioning of ADSL. We strongly encourage you to answer the call to arms and sign the electronic petition.

The ISPA and the Department of Communications (DOC) have joined the fray. On the 7 October, the ISPA will hold a workshop to address many of the issues surrounding the conflict. Thereafter, on 10-11 October, DOC and other stakeholders will hold a colloquium on the matter as well as other telecommunications related issues.

For more information, check out the following links:

http://www.itweb.co.za/sections/tel...sp?A=AFN&S=All Africa News&O=E&CiRestriction=

http://www.itweb.co.za/sections/telecoms/2005/0509261034.asp?S=Cellular&A=CEL&O=S

http://www.itweb.co.za/sections/telecoms/2005/0509231630.asp?S=IT in Government&A=ITG&O=S

Don't panic. We're in the trenches fighting for you and we won't stop. We invite you to send your comments and feedback, and again, we encourage you to make your voice heard in any way possible.

Stay tuned for more information soon.
 
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nice of them to reference hellkom, at least ppl will be more aware of the current telecoms situation
 
I reckon we should all email and fax these Nov 1 notification letters from our ISPs to ICASA to protest this per GB billing model.

SAOL.com, Imaginet and a couple of others have sent letters already.
 
There's another Chinese curse, which has not been understood for the many centuries since it was written.

It says " My you be stuck with Telkom "
 
'nice of them to reference hellkom, at least ppl will be more aware of the current telecoms situation'

yeah, uninet should be getting good hits after that mail.
 
ROFL MaD, its your provider afterall, dont you luv them for abusing the name you created? aaaah :)
 
Well, I'll go on supporting Imaginet if only because of stuff like this that shows care :)

That and they kick ass. I still can't really get my mind around the idea that we're going to be so greatly plunged into the pits after such an encouraging start to broadband in SA.
 
I second that, FAX and MAIL these ISP letters to ICASA, and get ready to spend time on the phone doing followup pestering to ask them what they're doing about it, try and get as high up in ICASA as possible, as their lower rungs are very Telkom-like. Re Fax the letters along with a covering letter..

Time is running out.
 
Its a shame telkom put companies like Imaginet in the dogbox like this. I cant believe this /gig billing is actually going to happen. Its disasterous. Surely the regulator won't permit it.
 
Clipse said:
ROFL MaD, its your provider afterall, dont you luv them for abusing the name you created? aaaah :)
Nah I don't use them anymore.. haven't for a month or so already. Have a Uninet modem lying around here and what looks like around 25m of cabling.
 
ir_tazz_killer said:
We're going to put our cards on the table: we don't have new ADSL prices for you today. However, we're not going to make that your problem. From 1 October 2005 to 25 October 2005, Imaginet hereby waives the notice period normally required for cancellation and updgrades/downgrades of the affected ADSL packages (not including ADSL Premium).

I like the way this company does business. They are honest and fair, everything Telkom is not.
 
MaryJane said:
I like the way this company does business. They are honest and fair, everything Telkom is not.
I just signed up a client with Imaginet's 30Gb last week, and emails like this reaffirm the fact that was the right choice.
 
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