Email issued with Vodacom BIS

[Luf]

Hey guys.

Had my BlackBerry for about 3 months now. I am having issues with my email being pushed to my BB though.
Normally it works just fine but some days no emails come through or one or two emails dont come through on other days.
what could be the problem?

Any idea why and/or has any one else had this problem? By the way i use mweb for my email account.

Thanks mates.

 

[Sponge Bob Square Pants]

Hey guys.

Had my BlackBerry for about 3 months now. I am having issues with my email being pushed to my BB though.
Normally it works just fine but some days no emails come through or one or two emails dont come through on other days.
what could be the problem?

Any idea why and/or has any one else had this problem? By the way i use mweb for my email account.

Thanks mates.

phone 155 and ask them to send you service books

 

[genetic]

Make sure you're connected to the BIS network. If you have GPRS / EDGE / 3G in caps in the upper right corner, then it's connected to BIS. If it's in small letters, then it's connected to Vodacom / MTN's APN and you won't receive email.

You can also check BIS connectivity under "Manage Connections" in the home screen menu, and select "Services Status".

 

[cmvanwyk]

Instead of calling 155, go to your BIS portal on MTN or Vodacom and push the service book yourself